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January 27, 2026 Resolved

Issues connecting to Remote Desktop Protocol Gateway

Resolved

January 27, 2026 2:46 pm

The issues with the Remote Desktop Protocol (RDP) gateway have been resolved. If you have any questions or concerns, please contact your local Office of Information Technology Help Desk.

Investigating

January 27, 2026 9:59 am

Users are reporting issues connecting to the Remote Desktop Protocol (RDP) Gateway service, which provides users with access to university desktop computers from outside networks without requiring a virtual private network (VPN) connection. The Office of Information Technology is investigating.




If you are experiencing any issues not listed here, please contact the OIT Help Desk at 848-445-HELP (4357) or send a message to help@oit.rutgers.edu.

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