Resolved
The issue with Duo has been resolved. OIT continues to monitor the situation. If you have problems signing in to Duo, please contact the OIT Help Desk.
Investigating
A number of users are reporting an issue with confirming their identity with two-step login with Duo.
When trying to confirm their identity with Duo, the portion of the screen allowing them to choose “Send Me a Push,” “Call Me,” or “Enter a Passcode” is cut off. Users may not be able to see all of these options. The screen may appear like this:
To resolve this issue, users should clear the browser’s cache by following these instructions:
If you need additional assistance, please reach out to the OIT Help Desk.