Enterprise Device Management
Enterprise Device Management

Enterprise Device Management

Free Rutgers service featuring remote device management and support tools. Departmental IT staff maintain control over their organization and have access to OIT support.

Important note: Microsoft has announced that Windows 10 will reach end of life (EOL) on October 14, 2025. Read OIT’s guidance.

Device management offerings

Enterprise Device Management is free to all departments at Rutgers University. Using the provided remote support tool and asset management appliances, units can decrease workload as well as provide a more efficient user experience. Find out more about the service offerings below.  Learn more about the benefits of device management.

KACE

Each department can secure a containerized KACE organization to help support and maintain Rutgers-owned equipment.

Learn more about KACE

BeyondTrust

Support all of your devices from anywhere with robust remote control and screensharing, annotations, file sharing, and chat. No VPN or end-user admin rights are required.

Learn more about BeyondTrust

Microsoft Intune

Use this cloud-based service that focuses on mobile device management (MDM) and mobile application management (MAM). It includes iOS, Android, and the full Windows operating system.

Learn more about Microsoft Intune

Apple Device Management

Workspace ONE is used for macOS and tvOS and Microsoft Intune is used for iOS and iPadOS.

Learn more about Apple Device Management

Related options

Print management

Printing services are available for various departments throughout the university.

Learn more about print management

Antivirus software

For university-owned devices, Rutgers provides Cisco Secure Endpoint.

Learn more about antivirus software
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