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Annual Review 2022-2023

Rutgers IT by the numbers

Rutgers IT’s impact stretches across the university, providing thousands with tech support, ensuring wireless connections from campus to campus, and supplying resources to work anywhere, anytime.

Connecting Rutgers today and tomorrow

The Rutgers network is key to providing 90,000+ students, staff, and faculty the connectivity needed to research, web conference, instruct, collaborate, and more.

bytes of typical monthly Internet traffic

wireless access points

devices onboarded to RUWireless

average daily devices connected to RUWireless

Help Desk tech support

The OIT Help Desk is available to support any of your tech-related needs via phone, email, or in-person. Need help resetting your NetID password? Have a question about services like ScarletApps, Microsoft Teams, or Zoom? Experiencing issues with Canvas, Rutgers Connect, or other university tools? The Help Desk has you covered.


one toll-free number, for all of Rutgers, to get your questions answered

24 x 7 x 365

call us, email, or visit

phone calls answered

walk-in sessions

emails answered


satisfaction rating

Staying connected
in the cloud

Email systems go beyond just plain email. The official Rutgers services, Rutgers Connect and ScarletApps, provide collaboration tools like file storage, calendaring, and more for students, staff, and faculty to have what they need for secure communication.

Rutgers Connect email accounts

email storage in Rutgers Connect

ScarletMail messages handled per week

total files on OneDrive and SharePoint

Box users

Rutgers Connect email messages handled per day

ScarletMail accounts

ScarletApps storage for Google Drive, email and photos

active files daily on OneDrive and SharePoint

data stored in Box

The increasingly digital workplace

Rutgers offers many capabilities in the digital space including tools that enable signing documents electronically, collaborating seamlessly in the cloud, storing files online, and other innovative work functions.

documents sent via DocuSign's e-signature platform

unique visitors per month at Sites@Rutgers sites

Sites@Rutgers sites provisioned

pages processed with the Perceptive Content document management platform

registered users of the Tableau analytics tool for data visualization

workstations migrated to Rutgers Active Directory (RAD), simplifying access to networked IT resources

messages processed/sent out through Mailman

Mailman mailing lists

centrally managed computers at Rutgers