Rutgers.eduThese guidelines were developed to standardize the use of signatures in mass email messages sent by the Office of Information Technology.
- In general, emails should be signed by an individual (who may represent a division of OIT), rather than be signed by a division or unit within OIT. Members of the Rutgers community have indicated a preference for receiving emails signed by an individual rather than an organization.
- For the “from” address, we typically handle as follows:
- For messages to the Rutgers community and sometimes to Rutgers IT, we typically send from cio@oit.rutgers, oit@oit.rutgers.edu, and help@oit.rutgers.edu rather than email addresses from specific divisions.
- For messages to Rutgers IT, it is also acceptable to send from an individual’s email account, depending on the nature of the message.
- The IT communications team does not include graphics with signatures.
- Try to avoid organizational complexity in signatures. Include your title, division/unit, and if you are part of OIT. View these guidelines for additional information.
- Note that “from” line of an email and the signature will be different in many cases. For instance, an email might be sent from oit@oit.rutgers.edu (an address appearing as the Office of Information Technology), but feature a signature at the bottom of the email from an OIT associate vice president or others, including by multiple individuals.