Using the Zoom for Outlook Add-In (Web and Desktop)


The Zoom for Outlook add-in allows you to manage scheduling within the Outlook web and desktop apps. Zoom for Outlook will auto-install in both OWA and Outlook after you have activated your Zoom account through the NetID management page. It may take a couple hours for this to process through the cloud. Once installed, it allows you to add a Zoom meeting to a new or existing Outlook calendar event.  

How to install the Add-in for Outlook (web)

  1. Navigate to the Home tab of the Outlook ribbon and select Get add-ins

    Outlook ribbon on the home tab with Get Add In highlighted

  2. On the page that opens, select Admin-managed from the list to the right.
  3. Locate Zoom for Outlook Extension on the list of apps and select Add.

    Add Ins for outlook page with the Zoom for outlook extension highlighted

Troubleshooting

The rollout of new Outlook Web features can be delayed and are not universally applied. If you are not seeing the Get Add-ins section in your ribbon, you might not have the above option available for installing add-ins. The below steps may apply to you.

  1. From the Home section on the ribbon, click New mail.
  2. With the new message pulled up, click on the Insert section on the ribbon and look for the Apps icon in the Add-ins section.

    Insert tab on outlook with Apps highlighted on the toolbar

  3. Select Add apps on the window that pops up. This should bring you over to the app catalog.
  4. Enter zoom in the search bar and select Zoom for Outlook Extension.

    Search results for zoom with Zoom for outlook extension highlighted.
  5. Click the Add button that appears on the app page once it loads.

Note: These instructions are the Outlook Web App. If you are having issues with the Zoom for Outlook Extension in the Outlook for Office desktop application, make sure you are updated to at least version 2308 due to a bug with the interactions of DUO, Outlook, and Zoom.

For more information or assistance, please reach out to your Rutgers Connect Domain Administrators