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Hosting a personal room meeting with a shared Webex account

You can host a meeting in a shared account’s personal room in through the following methods:

  • Web browser: 
    • Go to the Webex website (https://rutgers.webex.com) and log in with your personal Webex account.
    • Once you have logged into your personal Webex account, enter in the personal room URL of the shared account into your web browser.
    • Delegates for the shared account can look up the personal room URL of a shared account using the Webex Shared Account Tool.
    • Your web browser should then navigate you to the waiting room for your shared account.
    • You will know you are in the waiting room for the shared account because Webex will give you a personalized greeting that indicates the waiting room you are in and identifies you as the individual host of the meeting.
    • Click the Start Meeting button and select your preferred client to launch.
  • Desktop Client:
    • With the client logged in, click the start meeting button.
  • Cisco Telepresence Unit (or other SIP hardware):
    • On the hardware, you should see a location to enter in an address. In this field, you will need to enter the SIP address for the shared account.
    • The SIP address for the shared account will always be based on the Webex ID of the shared account. For example, the SIP address for the account oitwebexhelp would be webex-help@rutgers.webex.com
    • The hardware unit will warn you that there is no meeting yet and will prompt for the host pin.
    • Enter the host pin per the on-screen instructions, and the meeting will start.
    • Delegates of the shared account can look up the host pin for the shared account using the Webex Shared Account Tool.
  • Phone:
    • This should not be done. Any meeting that is initiated via a phone dial-in and does not already have a participate via video will not work correctly. Please host meetings in shared accounts personal room via the other three methods provided.