If no one is able to see you during your Webex session, there may be potential issues with your camera settings. Follow the troubleshooting steps below:
- Ensure your camera permissions are properly configured in settings, usually found in Settings > Privacy & Security > Camera > Turn on Camera access.
- Make sure that you do not have other applications, such as Zoom or Skype, working in the background that may be accessing your camera.
- Make sure you have the proper Camera Input Source selected by navigating to Stop video's drop-down menu.
- If using a desktop camera, make sure your camera lens is not blocked, such as a lens cover. If your camera is still off, click Start Video when you want to show your video.
- If using a mobile camera, tap Turn on my video when you want to show your video.
- If using a web browser, click Start Video when you want to show your video.
- Leave & Rejoin the Webex meeting.