How do Webex recordings work?


Only the host or an alternate host can record a meeting. You cannot record if the recording option is not available.

If an alternate host records the meeting, the meeting host still receives and owns the recording after the meeting ends.

If you record on your computer in MP4 format, the panels, such as the Chat panel, and any files that you share using Share File are not included in the recording. Recordings in the cloud are saved in MP4 format. Recordings on your computer are either saved in MP4 format or Webex Recording Format (WRF).

After recording, you must log into Webex and download the recording if you would like to view it. Otherwise, you can delete it and purge it from your account.

For more information please consult our knowledge article on how to record a Webex meeting

Please note that the storage space for recordings in the cloud is 25GB.