You must already be a delegate for the service account. If you are in need of a Webex service account or need to be granted access to one, please contact your Rutgers Connect Delegated Administrator.
"You are not authorized to impersonate the indicated user at this time."
You may receive this message for the following reasons:
"Please use the same email. The email used to authenticate was different than the email provided by the identity provider."
This may occur if you have previously logged into Rutgers CAS using your NetID in the same browser that you are trying to access the service account on. Any cached credentials on the browser may prevent you from properly signing into the service account using the required username noted above. Try using a different browser, clearing the cookies/cache on the browser you are currently using, or use an incognito/private window to log into the service account.