Using Duo Mobile Passcodes


After you have enrolled for two-step login with Duo, you can use the Duo mobile app on your device to generate a passcode that can be used to log in.

Please note that this will work even if your device has no cellular or Wifi data connection or is in airplane mode.

  1. When trying to authenticate with Duo, click the Other options link on the authentication page to view your list of available authentication methods.

         prompt for duo push with the option to select Other Options on the bottom

  2.  From the list choose Use Duo Mobile passcode.

        List of all available duo authentication options available

  3. On your mobile device, open the Duo mobile application.
  4. Select the Rutgers University New Jersey account. A six digit passcode will be displayed, you can copy this passcode or click Refresh Passcode for a new one.

         Duo mobile app showing Rutgers University account with a six digit passcode

  5. Enter this passcode into the field to authenticate your login and click Verify.

         prompt to enter the passcode from the duo mobile app