If I lose my hardware token, what do I need to do?


Students, faculty, and staff, and guests, retirees, and emeritus professors are limited to one token each ($6 each), though lost tokens can be replaced.

Replacement tokens are currently free to users. Users are limited to one token replacement each.

To replace your lost token, please visit the Rutgers Software Portal regarding Security Hardware Token Replacement

For immediate assistance, please contact the OIT Help Desk at (833) OIT-HELP.