{"id":966,"date":"2021-05-25T14:45:40","date_gmt":"2021-05-25T19:45:40","guid":{"rendered":"https:\/\/it.rutgers.edu\/software-portal\/?page_id=966"},"modified":"2026-06-01T14:06:33","modified_gmt":"2026-06-01T19:06:33","slug":"smartsheet","status":"publish","type":"page","link":"https:\/\/it.rutgers.edu\/software-portal\/smartsheet\/","title":{"rendered":"Smartsheet"},"content":{"rendered":"
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Smartsheet<\/h1>\n\n<\/div>\n\t\t\t\t

Smartsheet is a collaboration and work management software that tracks projects, manages tasks, provides reporting and dashboards, and automates workflows.<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n<\/div>\n\n <\/section>\n\n\n

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<\/i> Important note<\/strong>
\nStarting December 2025, there will be changes to\u00a0Smartsheet<\/span>\u00a0as we transition to the\u00a0Advanced Work Management (AWM) licensing model<\/a>. Please see below for important details.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n\n <\/div>\n\n <\/section>\n\n\n

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What\u2019s changing with Smartsheet: December 2025<\/h2>\n \n \n <\/div>\n\n
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The\u00a0Free Unlicensed User\/Collaborator role<\/strong>\u00a0will be discontinued<\/strong>; users requiring more than Viewer access (including editing) must purchase a Member subscription.<\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n

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Member subscriptions will cost\u00a0$65\/month per member<\/strong>; units should evaluate their usage to prepare for the transition.<\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n

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Current licensed Smartsheet users have\u00a0early access to premium features\u00a0<\/strong>such as\u00a0Dynamic View<\/a>\u00a0<\/strong>and\u00a0Data Shuttle<\/a><\/strong>, which will be included in the new model.<\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n

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Visit the\u00a0AWM Dashboard<\/a>\u00a0<\/strong>or the\u00a0transition knowledge base article<\/a><\/strong>\u00a0for more information<\/strong>\u00a0about each component of the new model.<\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n \n \n <\/div>\n\n <\/div>\n\n<\/div>\n\n <\/section>\n\n\n

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Questions?<\/h2>\n

If you have specific questions for the Smartsheet team, please complete this\u00a0Smartsheet survey form<\/a>. Your inquiry will be directed to the Smartsheet Account Executive, Bruna O\u2019Keefe, who can arrange a call with you and your team.<\/p>\n

Current licensed users also have access to\u00a0Smartsheet Pro Desk<\/a>, where assistance can be found to help with the transition.<\/p>\n <\/div>\n\n

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Additional information and resources<\/h2>\n \n
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View the below articles in the\u00a0Rutgers IT Help portal knowledge base<\/a>\u00a0for additional information on Smartsheet resources and the upcoming transition.<\/p>\n <\/div>\n \n <\/div>\n\n

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\n What is Smartsheet Advanced Work Management (AWM)? <\/h3>\n <\/div>\n \n \n\n
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Learn more about the new Smartsheet AWM model and changes to existing user roles.<\/p>\n <\/div>\n\n <\/div>\n\n AWM model<\/a>\n <\/div>\n

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\n What Smartsheet help and training resources are there? <\/h3>\n <\/div>\n \n \n\n
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Find additional information on resources provided by Smartsheet to help with the transition.<\/p>\n <\/div>\n\n <\/div>\n\n Help and training<\/a>\n <\/div>\n

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\n Will I lose access to Smartsheet on December 16th? <\/h3>\n <\/div>\n \n \n\n
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No, you will not lose your Smartsheet access. Learn more about how user roles will be adjusted.<\/p>\n <\/div>\n\n <\/div>\n\n Smartsheet access<\/a>\n <\/div>\n

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\n How do I renew my subscription to ensure I don’t lose access? <\/h3>\n <\/div>\n \n \n\n
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View details on the renewal process and what to do if you no longer want a subscription.<\/p>\n <\/div>\n\n <\/div>\n\n Renewal details<\/a>\n <\/div>\n \n

\n View the full Smartsheet FAQ<\/a>\n <\/div>\n \n <\/div>\n\n <\/div>\n\n<\/div>\n\n <\/section>\n\n\n
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Smartsheet Zoom webinar recordings<\/h2>\n \n
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View the below informational webinars hosted by\u00a0Smartsheet<\/span>\u2018s Customer Success Manager, Eric LeSieur, and Account Executive, Bruna O\u2019Keefe.<\/p>\n <\/div>\n \n <\/div>\n\n

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\n November 11, 2025 <\/h3>\n <\/div>\n \n \n\n
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The Office of Information Technology\u00a0highlighted the licensing changes that will take effect in December.<\/p>\n <\/div>\n\n <\/div>\n\n View recording<\/a>\n <\/div>\n

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\n July 24, 2025 <\/h3>\n <\/div>\n \n \n\n
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The Smartsheet team outlined upcoming licensing model changes, explain process updates for a smoother transition, and highlight new features.<\/p>\n <\/div>\n\n <\/div>\n\n View recording<\/a>\n <\/div>\n

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\n April 22, 2025 <\/h3>\n <\/div>\n \n \n\n
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The Smartsheet team shared details on upcoming licensing model changes, including guidance on Data Shuttle and setting up Dynamic View.<\/a><\/p>\n <\/div>\n\n <\/div>\n\n View recording<\/a>\n <\/div>\n \n \n <\/div>\n\n <\/div>\n\n<\/div>\n\n <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":992,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page-category":[],"class_list":["post-966","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nSmartsheet - Software Portal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/it.rutgers.edu\/software-portal\/smartsheet\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Smartsheet - 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