{"id":2025,"date":"2023-01-04T15:31:55","date_gmt":"2023-01-04T20:31:55","guid":{"rendered":"https:\/\/it.rutgers.edu\/service-management\/?page_id=2025"},"modified":"2023-01-19T16:22:40","modified_gmt":"2023-01-19T21:22:40","slug":"servicenow-next-experience-user-interface","status":"publish","type":"page","link":"https:\/\/it.rutgers.edu\/service-management\/servicenow-next-experience-user-interface\/","title":{"rendered":"ServiceNow Next Experience User Interface"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; background_image=&#8221;https:\/\/it.rutgers.edu\/service-management\/wp-content\/uploads\/sites\/43\/2022\/12\/Untitled-design-7.png&#8221; background_position=&#8221;bottom_right&#8221; custom_margin=&#8221;13px||||false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; background__hover_enabled=&#8221;on&#8221;][et_pb_fullwidth_header title=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IiIsImFmdGVyIjoiIn19@&#8221; text_orientation=&#8221;center&#8221; background_overlay_color=&#8221;rgba(109,109,109,0)&#8221; _builder_version=&#8221;4.16&#8243; _dynamic_attributes=&#8221;title&#8221; title_font=&#8221;|600|||||||&#8221; title_line_height=&#8221;1.6em&#8221; background_color=&#8221;rgba(12,8,8,0.37)&#8221; custom_padding=&#8221;70px||70px||true|&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;60px||60px||true|&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><strong>Coming soon: ServiceNow Next Experience user interface<\/strong><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||30px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; border_radii=&#8221;on|3px|3px|3px|3px&#8221; border_width_top=&#8221;3px&#8221; border_color_top=&#8221;#E02B20&#8243; box_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;#000000&#8243; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;24px&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;-5px||-20px|||&#8221; custom_padding=&#8221;31px|10px|45px|15px|false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>A change is coming to the Rutgers ServiceNow user interface. On March 27, the \u201cback-end\u201d of the current Rutgers ServiceNow user interface\u2014the user interface you see when you log in to <a href=\"https:\/\/rutgers.service-now.com\/\"><strong>Rutgers ServiceNow<\/strong><\/a>\u2014will have a new look.<\/p>\n<p>ServiceNow Next Experience will provide a more modern, intuitive experience and feature numerous benefits for IT Service Management users including:<\/p>\n<\/p>\n<ul>\n<li>Simple, unified navigation<\/li>\n<li>Ability to access applications all in one place across the entire platform<\/li>\n<li>Customized menus<\/li>\n<li>Less clicks to access the items you need<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><iframe loading=\"lazy\" src=\"https:\/\/players.brightcove.net\/6274575390001\/nUx4EKfUz_default\/index.html?videoId=6294835313001\" width=\"640\" height=\"380\" allowfullscreen=\"\" frameborder=\"0\"><\/iframe><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_column _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243;][et_pb_button button_text=&#8221;Register for Next Experience training sessions&#8221; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; button_alignment=&#8221;center&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; button_url=&#8221;https:\/\/ithelp.rutgers.edu\/sp?id=kb_article_view&#038;sysparm_article=KB0015737&#8243;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ededed&#8221; disabled=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><strong>Training opportunities<\/strong><\/h2>\n<p style=\"text-align: center;\">Register for a ServiceNow Next Experience user interface training session below. Each session begins with a 30-minute Next Experience overview and leads into breakout rooms for Incident Management, Change Management, and Request Management.<\/p>\n<p style=\"text-align: center;\">Note: Sessions with less than ten registered attendees one business day before the scheduled date will be canceled.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div id=\"footable_parent_2092\"\n         class=\" footable_parent ninja_table_wrapper loading_ninja_table wp_table_data_press_parent semantic_ui \">\n                <table data-ninja_table_instance=\"ninja_table_instance_0\" data-footable_id=\"2092\" data-filter-delay=\"1000\" aria-label=\"Sessions\"            id=\"footable_2092\"\n           data-unique_identifier=\"ninja_table_unique_id_1747468480_2092\"\n           class=\" foo-table ninja_footable foo_table_2092 ninja_table_unique_id_1747468480_2092 ui table  nt_type_legacy_table selectable striped vertical_centered  footable-paging-right ninja_table_search_disabled ninja_table_pro\">\n                <colgroup>\n                            <col class=\"ninja_column_0 \">\n                            <col class=\"ninja_column_1 \">\n                            <col class=\"ninja_column_2 \">\n                            <col class=\"ninja_column_3 \">\n                    <\/colgroup>\n        <thead>\n<tr class=\"footable-header\">\n                                                                        <th scope=\"col\"  class=\"ninja_column_0 ninja_clmn_nm_session \">Session<\/th><th scope=\"col\"  class=\"ninja_column_1 ninja_clmn_nm_date \">Date<\/th><th scope=\"col\"  class=\"ninja_column_2 ninja_clmn_nm_time \">Time<\/th><th scope=\"col\"  class=\"ninja_column_3 ninja_clmn_nm_registration_link \">Zoom registration link<\/th><\/tr>\n<\/thead>\n<tbody>\n\n        <tr data-row_id=\"103\" class=\"ninja_table_row_0 nt_row_id_103\">\n            <td>1<\/td><td>Wednesday, March 8<\/td><td>10 a.m.\u201312 p.m. ET<\/td><td><a href=\"https:\/\/rutgers.zoom.us\/meeting\/register\/tJUrcOCqpjopGNNx9K9hrVDPsWo2jS5-peuP\"><strong>Register here<\/strong><\/a><\/td>        <\/tr>\n            <tr data-row_id=\"104\" class=\"ninja_table_row_1 nt_row_id_104\">\n            <td>2<\/td><td>Thursday, March 9<\/td><td>2\u20134 p.m. ET<\/td><td><a href=\"https:\/\/rutgers.zoom.us\/meeting\/register\/tJwtduGrqzgtGdE8Kh-gHeEyj7vKMbEJ1U-i\"><strong>Register here<\/strong><\/a><\/td>        <\/tr>\n            <tr data-row_id=\"105\" class=\"ninja_table_row_2 nt_row_id_105\">\n            <td>3<\/td><td>Monday, March 13<\/td><td>2\u20134 p.m.ET<\/td><td><a href=\"https:\/\/rutgers.zoom.us\/meeting\/register\/tJcuceirrT4jGdatwoDhSVkhcLGE46JNLkiq\"><strong>Register here<\/strong><\/a><\/td>        <\/tr>\n            <tr data-row_id=\"106\" class=\"ninja_table_row_3 nt_row_id_106\">\n            <td>4<\/td><td>Wednesday, March 15<\/td><td>11:30 a.m.\u20131:30 p.m. ET<\/td><td><a href=\"https:\/\/rutgers.zoom.us\/meeting\/register\/tJMvfuirpzkrEtH8aQZTYhmxENSgExJKrxet\"><strong>Register here<\/strong><\/a><\/td>        <\/tr>\n            <tr data-row_id=\"107\" class=\"ninja_table_row_4 nt_row_id_107\">\n            <td>5<\/td><td>Friday, March 17<\/td><td>9\u201311 a.m. ET<\/td><td><a href=\"https:\/\/rutgers.zoom.us\/meeting\/register\/tJIode6qqjMrGNXqUtPOtDjqtZcIEMgrow1G\"><strong>Register here<\/strong><\/a><\/td>        <\/tr>\n            <tr data-row_id=\"108\" class=\"ninja_table_row_5 nt_row_id_108\">\n            <td>6<\/td><td>Tuesday, March 21<\/td><td>1\u20133 p.m. ET<\/td><td><a href=\"https:\/\/rutgers.zoom.us\/meeting\/register\/tJYqcOitqz8sGNHLxI_4TvufGVLegcx5AlPT\"><strong>Register here<\/strong><\/a><\/td>        <\/tr>\n            <tr data-row_id=\"109\" class=\"ninja_table_row_6 nt_row_id_109\">\n            <td>7<\/td><td>Thursday, March 23<\/td><td>11 a.m.\u20131 p.m. ET<\/td><td><a href=\"https:\/\/rutgers.zoom.us\/meeting\/register\/tJIofuqhpj4jE9GJmKJ1OX-v2HgEHfM7lRmy\"><strong>Register here<\/strong><\/a><\/td>        <\/tr>\n            <tr data-row_id=\"110\" class=\"ninja_table_row_7 nt_row_id_110\">\n            <td>8<\/td><td>Tuesday, March 28<\/td><td>10 a.m.\u201312 p.m. ET<\/td><td><a href=\"https:\/\/rutgers.zoom.us\/meeting\/register\/tJcsc-uorjkpHdVIOapaTWoGmSmbfgls1Ji2\"><strong>Register here<\/strong><\/a><\/td>        <\/tr>\n            <tr data-row_id=\"111\" class=\"ninja_table_row_8 nt_row_id_111\">\n            <td>9<\/td><td>Wednesday, March 29<\/td><td>1\u20133 p.m. ET<\/td><td><a href=\"https:\/\/rutgers.zoom.us\/meeting\/register\/tJUvce-rpzkjEtV4GS475MgQd1RQ4eDWFcrL\"><strong>Register here<\/strong><\/a><\/td>        <\/tr>\n            <tr data-row_id=\"112\" class=\"ninja_table_row_9 nt_row_id_112\">\n            <td>10<\/td><td>Wednesday, April 5<\/td><td>1\u20133 p.m. ET<\/td><td><a href=\"https:\/\/rutgers.zoom.us\/meeting\/register\/tJAscOqqqDIuHNbmEYGjg159Bc2qTxfxsq44\"><strong>Register here<\/strong><\/a><\/td>        <\/tr>\n    <\/tbody><!--ninja_tobody_rendering_done-->\n    <\/table>\n                    <style type=\"text\/css\" id='ninja_table_custom_css_2092'>\n                        #footable_2092  {\n        font-family: inherit;\n        font-size: 14px;\n    }\n\n#footable_2092 td.ninja_column_0 { text-align: center; }#footable_2092 th.ninja_column_0 { text-align: center; }#footable_2092 th.ninja_column_3 { text-align: left; }                <\/style>\n                \n    \n    \n<\/div>\n\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ededed&#8221; custom_padding=&#8221;||3px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><strong>Training video clips<\/strong><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><iframe loading=\"lazy\" id=\"kaltura_player\" src=\"https:\/\/cdnapisec.kaltura.com\/p\/208082\/sp\/20808200\/embedIframeJs\/uiconf_id\/12441821\/partner_id\/208082?iframeembed=true&amp;playerId=kaltura_player&amp;entry_id=1_asidnkt1&amp;flashvars[streamerType]=auto&amp;flashvars[localizationCode]=en&amp;flashvars[leadWithHTML5]=true&amp;flashvars[sideBarContainer.plugin]=true&amp;flashvars[sideBarContainer.position]=left&amp;flashvars[sideBarContainer.clickToClose]=true&amp;flashvars[chapters.plugin]=true&amp;flashvars[chapters.layout]=vertical&amp;flashvars[chapters.thumbnailRotator]=false&amp;flashvars[streamSelector.plugin]=true&amp;flashvars[EmbedPlayer.SpinnerTarget]=videoHolder&amp;flashvars[dualScreen.plugin]=true&amp;flashvars[Kaltura.addCrossoriginToIframe]=true&amp;&amp;wid=1_gst23w5t\" width=\"320\" height=\"240\" allowfullscreen=\"\" webkitallowfullscreen=\"\" mozallowfullscreen=\"\" allow=\"autoplay *; fullscreen *; encrypted-media *\" sandbox=\"allow-downloads allow-forms allow-same-origin allow-scripts allow-top-navigation allow-pointer-lock allow-popups allow-modals allow-orientation-lock allow-popups-to-escape-sandbox allow-presentation allow-top-navigation-by-user-activation\" frameborder=\"0\" title=\"Next Experience 01 - Application Filter &amp; Search\"><\/iframe><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;27px&#8221; custom_margin=&#8221;||7px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: left;\"><strong>Learn how to select applications and filter them.<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><iframe loading=\"lazy\" id=\"kaltura_player\" src=\"https:\/\/cdnapisec.kaltura.com\/p\/208082\/sp\/20808200\/embedIframeJs\/uiconf_id\/12441821\/partner_id\/208082?iframeembed=true&amp;playerId=kaltura_player&amp;entry_id=1_a71jnc89&amp;flashvars[streamerType]=auto&amp;flashvars[localizationCode]=en&amp;flashvars[leadWithHTML5]=true&amp;flashvars[sideBarContainer.plugin]=true&amp;flashvars[sideBarContainer.position]=left&amp;flashvars[sideBarContainer.clickToClose]=true&amp;flashvars[chapters.plugin]=true&amp;flashvars[chapters.layout]=vertical&amp;flashvars[chapters.thumbnailRotator]=false&amp;flashvars[streamSelector.plugin]=true&amp;flashvars[EmbedPlayer.SpinnerTarget]=videoHolder&amp;flashvars[dualScreen.plugin]=true&amp;flashvars[Kaltura.addCrossoriginToIframe]=true&amp;&amp;wid=1_y6kx4r1a\" width=\"320\" height=\"240\" allowfullscreen=\"\" webkitallowfullscreen=\"\" mozallowfullscreen=\"\" allow=\"autoplay *; fullscreen *; encrypted-media *\" sandbox=\"allow-downloads allow-forms allow-same-origin allow-scripts allow-top-navigation allow-pointer-lock allow-popups allow-modals allow-orientation-lock allow-popups-to-escape-sandbox allow-presentation allow-top-navigation-by-user-activation\" frameborder=\"0\" title=\"Next Experience 02 - Time &amp; Date\"><\/iframe><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;27px&#8221; custom_margin=&#8221;||12px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>Adjust time zone and date format.<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><iframe loading=\"lazy\" id=\"kaltura_player\" src=\"https:\/\/cdnapisec.kaltura.com\/p\/208082\/sp\/20808200\/embedIframeJs\/uiconf_id\/12441821\/partner_id\/208082?iframeembed=true&amp;playerId=kaltura_player&amp;entry_id=1_56p5czvz&amp;flashvars[streamerType]=auto&amp;flashvars[localizationCode]=en&amp;flashvars[leadWithHTML5]=true&amp;flashvars[sideBarContainer.plugin]=true&amp;flashvars[sideBarContainer.position]=left&amp;flashvars[sideBarContainer.clickToClose]=true&amp;flashvars[chapters.plugin]=true&amp;flashvars[chapters.layout]=vertical&amp;flashvars[chapters.thumbnailRotator]=false&amp;flashvars[streamSelector.plugin]=true&amp;flashvars[EmbedPlayer.SpinnerTarget]=videoHolder&amp;flashvars[dualScreen.plugin]=true&amp;flashvars[Kaltura.addCrossoriginToIframe]=true&amp;&amp;wid=1_gblpsju6\" width=\"320\" height=\"240\" allowfullscreen=\"\" webkitallowfullscreen=\"\" mozallowfullscreen=\"\" allow=\"autoplay *; fullscreen *; encrypted-media *\" sandbox=\"allow-downloads allow-forms allow-same-origin allow-scripts allow-top-navigation allow-pointer-lock allow-popups allow-modals allow-orientation-lock allow-popups-to-escape-sandbox allow-presentation allow-top-navigation-by-user-activation\" frameborder=\"0\" title=\"Next Experience 03 - My Work\/My Group's Work\"><\/iframe><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||10px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>Find the tasks assigned to you in the My Work\/My Group&#8217;s filter.<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><iframe loading=\"lazy\" id=\"kaltura_player\" src=\"https:\/\/cdnapisec.kaltura.com\/p\/208082\/sp\/20808200\/embedIframeJs\/uiconf_id\/12441821\/partner_id\/208082?iframeembed=true&amp;playerId=kaltura_player&amp;entry_id=1_5fuu365t&amp;flashvars[streamerType]=auto&amp;flashvars[localizationCode]=en&amp;flashvars[leadWithHTML5]=true&amp;flashvars[sideBarContainer.plugin]=true&amp;flashvars[sideBarContainer.position]=left&amp;flashvars[sideBarContainer.clickToClose]=true&amp;flashvars[chapters.plugin]=true&amp;flashvars[chapters.layout]=vertical&amp;flashvars[chapters.thumbnailRotator]=false&amp;flashvars[streamSelector.plugin]=true&amp;flashvars[EmbedPlayer.SpinnerTarget]=videoHolder&amp;flashvars[dualScreen.plugin]=true&amp;flashvars[Kaltura.addCrossoriginToIframe]=true&amp;&amp;wid=1_rl4dvuza\" width=\"320\" height=\"240\" allowfullscreen=\"\" webkitallowfullscreen=\"\" mozallowfullscreen=\"\" allow=\"autoplay *; fullscreen *; encrypted-media *\" sandbox=\"allow-downloads allow-forms allow-same-origin allow-scripts allow-top-navigation allow-pointer-lock allow-popups allow-modals allow-orientation-lock allow-popups-to-escape-sandbox allow-presentation allow-top-navigation-by-user-activation\" frameborder=\"0\" title=\"Next Experience 04 - Updating records\"><\/iframe><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||8px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>Learn how to locate and update a record.<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><iframe loading=\"lazy\" id=\"kaltura_player\" src=\"https:\/\/cdnapisec.kaltura.com\/p\/208082\/sp\/20808200\/embedIframeJs\/uiconf_id\/12441821\/partner_id\/208082?iframeembed=true&amp;playerId=kaltura_player&amp;entry_id=1_o5wrsjup&amp;flashvars[streamerType]=auto&amp;flashvars[localizationCode]=en&amp;flashvars[leadWithHTML5]=true&amp;flashvars[sideBarContainer.plugin]=true&amp;flashvars[sideBarContainer.position]=left&amp;flashvars[sideBarContainer.clickToClose]=true&amp;flashvars[chapters.plugin]=true&amp;flashvars[chapters.layout]=vertical&amp;flashvars[chapters.thumbnailRotator]=false&amp;flashvars[streamSelector.plugin]=true&amp;flashvars[EmbedPlayer.SpinnerTarget]=videoHolder&amp;flashvars[dualScreen.plugin]=true&amp;flashvars[Kaltura.addCrossoriginToIframe]=true&amp;&amp;wid=1_uhwjfjxm\" width=\"320\" height=\"240\" allowfullscreen=\"\" webkitallowfullscreen=\"\" mozallowfullscreen=\"\" allow=\"autoplay *; fullscreen *; encrypted-media *\" sandbox=\"allow-downloads allow-forms allow-same-origin allow-scripts allow-top-navigation allow-pointer-lock allow-popups allow-modals allow-orientation-lock allow-popups-to-escape-sandbox allow-presentation allow-top-navigation-by-user-activation\" frameborder=\"0\" title=\"Next Experience 05 - Create a record\"><\/iframe><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||6px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>Log a new record and see how mandatory information needs to be provided.<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; 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allow=\"autoplay *; fullscreen *; encrypted-media *\" sandbox=\"allow-downloads allow-forms allow-same-origin allow-scripts allow-top-navigation allow-pointer-lock allow-popups allow-modals allow-orientation-lock allow-popups-to-escape-sandbox allow-presentation allow-top-navigation-by-user-activation\" frameborder=\"0\" title=\"Next Experience 06 - Lists\"><\/iframe><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||4px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>Organize a list and view records in the way that works best for you. <\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><strong>Learn about the Next Experience User Interface on the Now Learning platform<\/strong><\/h2>\n<p style=\"text-align: center;\">(<strong>Note:<\/strong> These on-demand courses require a separate login with ServiceNowID)<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_wcs_cards heading=&#8221;Getting started with the Next Experience&#8221; buttonlabel=&#8221;View course&#8221; buttonurl=&#8221;https:\/\/nowlearning.servicenow.com\/lxp?course_id=3edcc0b8dbf24d90ad1cf9c8f496197a&#038;id=learning_course_prev&#038;_ga=2.214010836.2123541377.1671131595-1337957197.1667571406&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>Learn about the components and time-saving features that make up the Next Experience User Interface. (Runtime: 5 minutes)<\/span><\/p>\n<p>[\/et_pb_wcs_cards][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_wcs_cards heading=&#8221;Next Experience Unified Navigation overview&#8221; buttonlabel=&#8221;View course&#8221; buttonurl=&#8221;https:\/\/nowlearning.servicenow.com\/lxp?course_id=5c2dd0101bb48050b1c7fe631a4bcbf9&#038;id=learning_course_prev&#038;_ga=2.214010836.2123541377.1671131595-1337957197.1667571406&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>Get more information about the Now Platform user interface with the Next Experience Unified Navigation Overview. 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