Only Alumni, Retirees and Professor Emeritus are eligible to keep their ScarletMail/ScarletApps account after leaving the University. People who leave Rutgers without formally graduating, even if only for one semester, are subject to losing their account.

These accounts are subject to regular audits to check if it is still actively being used. If you are in one of these groups and your account is deemed inactive, you will be contacted to confirm that you are still using the account. It will remain active so long as you respond to these inquiries in a timely fashion. If there is no response, the account will be closed and all data will be permanently deleted. 

Alumni who no longer want their ScarletMail accounts should write to help@oit.rutgers.edu from their ScarletMail account, as proof they are the account owner, to request its closure. Closing a ScarletMail account will also remove access to other ScarletApps services. There is no way to remove a single ScarletApps service.

More information on who is eligible can be found on the ScarletMail account audit article.