{"id":1700,"date":"2026-02-16T15:41:40","date_gmt":"2026-02-16T20:41:40","guid":{"rendered":"https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/?page_id=1700"},"modified":"2026-02-16T15:41:41","modified_gmt":"2026-02-16T20:41:41","slug":"creating-rutgers-it-faq-pages-and-faq-items","status":"publish","type":"page","link":"https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/creating-rutgers-it-faq-pages-and-faq-items\/","title":{"rendered":"Creating Rutgers IT FAQ pages and FAQ items"},"content":{"rendered":"    <section class=\"cc--component-container cc--hero-basic  hero-basic color-white\">\n\n<div class=\"c--component c--hero-basic\">\n        \n<div class=\"outer-wrapper\">\n    <div class=\"inner-wrapper\">\n        <div class=\"text-container\">\n            <div class=\"text-wrapper\">\n\t\t\t\t<div class=\"f--field f--page-title \"><h1>Creating Rutgers IT FAQ pages and FAQ items<\/h1>\n\n<\/div><!-- f--field f--page-title -->\n\t\t\t\t<div class=\"f--field f--text \"><\/div><!-- f--field f--text -->\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<\/div><!-- c--component c--hero-basic -->\n\n    <\/section><!-- cc--component-container cc--section -->\n\n\n    <section class=\"cc--component-container cc--rich-text  rich-text\">\n\n<div class=\"c--component c--rich-text\">\n        \n    <div class=\"f--field f--rich-text \"><p>To create an FAQ page that displays a collection of FAQs, do the following:<\/p>\n<p>1. Under &#8220;FAQ Pages,&#8221; click &#8220;Add New.&#8221;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-619\" src=\"https:\/\/it.rutgers.edu\/documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-add-new.png\" alt=\"FAQ add new graphic\" width=\"478\" height=\"235\" srcset=\"https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-add-new.png 478w, https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-add-new-300x147.png 300w\" sizes=\"auto, (max-width: 478px) 100vw, 478px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>2. Add a page title and a description.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-622\" src=\"https:\/\/it.rutgers.edu\/documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-title-description.png\" alt=\"FAQ title description graphic\" width=\"841\" height=\"454\" srcset=\"https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-title-description.png 841w, https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-title-description-300x162.png 300w, https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-title-description-768x415.png 768w\" sizes=\"auto, (max-width: 841px) 100vw, 841px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>3. Click &#8220;Add FAQ Item&#8221; to create an FAQ question and answer.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-620\" src=\"https:\/\/it.rutgers.edu\/documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-item-set-1024x153.png\" alt=\"FAQ item set graphic\" width=\"1024\" height=\"153\" srcset=\"https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-item-set-1024x153.png 1024w, https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-item-set-300x45.png 300w, https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-item-set-768x115.png 768w, https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-item-set-1080x162.png 1080w, https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-item-set.png 1130w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>4. Add a question and answer.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-624\" src=\"https:\/\/it.rutgers.edu\/documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-question-answer-1024x687.png\" alt=\"FAQ question answer graphic\" width=\"1024\" height=\"687\" srcset=\"https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-question-answer-1024x687.png 1024w, https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-question-answer-300x201.png 300w, https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-question-answer-768x515.png 768w, https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-question-answer-1080x725.png 1080w, https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-question-answer.png 1185w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>5. Review and edit the content, then click &#8220;Publish&#8221;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-621\" src=\"https:\/\/it.rutgers.edu\/documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-publish-1024x575.png\" alt=\"FAQ publish graphic\" width=\"1024\" height=\"575\" srcset=\"https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-publish-1024x575.png 1024w, https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-publish-300x169.png 300w, https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-publish-768x431.png 768w, https:\/\/it.rutgers.edu\/rutgers-it-site-documentation\/wp-content\/uploads\/sites\/13\/2019\/10\/faq-publish.png 1068w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<\/div><!-- f--field f--rich-text -->\n\n    <\/div><!-- c--component c--rich-text -->\n\n    <\/section><!-- cc--component-container cc--section -->\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":992,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page-category":[],"class_list":["post-1700","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - 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