Removing and re-adding Mobile Device Management on iOS devices
- Open the Intune Company Portal app on your iOS device. Select the "..." icon located on the main screen.
- Select Remove Device.
- Select Remove.
- On the bottom right-hand side of the screen, select More. Then select the Sign Out option.
- The Intune Company Portal App will then prompt you to Sign In. Select Sign In.
- You should be prompted with the option to re-login with your Rutgers Connect account. If your Rutgers Connect account is presented, please select it. If you do not see an account listed, select the option to Sign in with another account.
- After selecting your account, select Continue.
- Select Begin.
- Select Continue.
- Select Continue.
- Manually navigate to the Profiles section of the Settings app (Settings > General > Profiles) and select Install.
- Enter your device password.
- Accept the root certificate by selecting Install.
- Select Trust.
- Select Done.
- Your device will require the following page to be opened. Please select Open.
- The Intune Company Portal App will confirm your device is in compliance. If there are settings without a green checkmark, select the outstanding setting to have it updated to our compliance standards. When all settings have a green checkmark, select Done.
- Open your preferred mail client on your device. You should be prompted to enter in your credentials for your Rutgers Connect account.