How do I deal with messages that are incorrectly marked as Junk?


You can first mark the message as not junk by clicking the Not Junk button above the message. This will also whitelist the sender, so future messages from them do not go to your junk folder. If you notice that the Junk filtering system inappropriately and consistently marks certain messages as junk, you can forward messages to not_junk@office365.microsoft.com which can help improve the filtering system.