{"id":649,"date":"2019-06-13T10:53:56","date_gmt":"2019-06-13T15:53:56","guid":{"rendered":"https:\/\/it.rutgers.edu\/remote-desktop-protocol-gateway-service\/?page_id=649"},"modified":"2026-06-16T14:36:45","modified_gmt":"2026-06-16T19:36:45","slug":"home-it-communications","status":"publish","type":"page","link":"https:\/\/it.rutgers.edu\/remote-desktop-protocol-gateway\/","title":{"rendered":"Remote Desktop Protocol (RDP) Gateway Service"},"content":{"rendered":"    <section class=\"cc--component-container cc--hero-basic  hero-basic color-light-gray\">\n\n<div class=\"c--component c--hero-basic\">\n        \n<div class=\"outer-wrapper\">\n    <div class=\"inner-wrapper\">\n        <div class=\"text-container\">\n            <div class=\"text-wrapper\">\n\t\t\t\t<div class=\"f--field f--page-title \"><h1>Remote Desktop Protocol (RDP) Gateway<\/h1>\n\n<\/div><!-- f--field f--page-title -->\n\t\t\t\t<div class=\"f--field f--text \"><p>Remote Desktop Protocol (RDP) Gateway Service provides access to university computers from outside networks without requiring a virtual private network connection.<\/p>\n<\/div><!-- f--field f--text -->\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<\/div><!-- c--component c--hero-basic -->\n\n    <\/section><!-- cc--component-container cc--section -->\n\n\n    <section class=\"cc--component-container cc--enhanced-cards  enhanced-cards color-white\">\n\n<div class=\"c--component c--enhanced-cards\">\n        \n\n\n\n\n\n    <div class=\"enhanced-cards-bg-img-container  color-white\" style=\"; background-size: cover; background-repeat: no-repeat; position: relative; z-index:1;\">\n\n        <div class=\"enhanced-cards\" style=\"grid-template-columns: repeat(4, minmax(0, 1fr));\">\n\n            <div class=\"title-description\">\n                                    <h2 style=\"text-align: center;\">Getting started<\/h2>\n                \n                                    <div class=\"description\">\n                        <p style=\"text-align: center;\">Remote Desktop Protocol (RDP) Gateway provides RDP access to on-campus Windows desktops from external networks\u00a0<strong>without<\/strong>\u00a0requiring a Virtual Private Network (VPN). Once connected, you will have access to everything your computer has installed or is permitted to access on the network. Contact\u00a0<a href=\"\/help-support\/#contact\"><strong>your local IT group<\/strong><\/a>\u00a0to configure your PC to allow Remote Desktop connections.<\/p>\n<p style=\"text-align: center;\">The following materials are available at the knowledge base within the <a href=\"https:\/\/ithelp.rutgers.edu\/\" target=\"_blank\" rel=\"noopener\"><strong>Rutgers IT Help portal.<\/strong><\/a><\/p>\n                    <\/div>\n                \n            <\/div>\n\n                                            <div class=\"before-title enhanced-card box-shadow has-button color-white visual-content-none text-align-center\" style=\"align-items:center;\">\n                                                                \n                    \n                                        <div class=\"content-wrapper\" style=\"\">\n\n                                                    <div data-mh=\"c--enhanced-cards--title\" class=\"title-container\" style=\"justify-content: center;\">\n                                                                                                                                                                        <h3>\n                                                                            RDP Gateway access for Windows                                                                    <\/h3>\n                            <\/div>\n                        \n                        \n\n                        <div class=\"content\" data-mh=\"c--enhanced-cards--content\" style=\"width:100%\">\n                            <p style=\"text-align: left;\">University faculty and staff instructions to configure their Windows machine to use Microsoft Remote Desktop Gateway Service.<\/p>\n                        <\/div>\n\n                                            <\/div>\n\n                                                                    <a class=\"button\" href=\"https:\/\/ithelp.rutgers.edu\/sp?id=kb_article_view&#038;sysparm_article=KB0015665\" style=\"\" target=\"_self\">Windows instructions<\/a>\n                                    <\/div>\n                                            <div class=\"before-title enhanced-card box-shadow has-button color-white visual-content-none text-align-center\" style=\"align-items:center;\">\n                                                                \n                    \n                                        <div class=\"content-wrapper\" style=\"\">\n\n                                                    <div data-mh=\"c--enhanced-cards--title\" class=\"title-container\" style=\"justify-content: center;\">\n                                                                                                                                                                        <h3>\n                                                                            RDP Gateway access for MacOS                                                                    <\/h3>\n                            <\/div>\n                        \n                        \n\n                        <div class=\"content\" data-mh=\"c--enhanced-cards--content\" style=\"width:100%\">\n                            <p>University faculty and staff instructions to configure their Mac to use Microsoft Remote Desktop Gateway Service.<\/p>\n                        <\/div>\n\n                                            <\/div>\n\n                                                                    <a class=\"button\" href=\"https:\/\/ithelp.rutgers.edu\/sp?id=kb_article_view&#038;sysparm_article=KB0015666\" style=\"\" target=\"_self\">Mac instructions<\/a>\n                                    <\/div>\n                                            <div class=\"before-title enhanced-card box-shadow has-button color-white visual-content-none text-align-center\" style=\"align-items:center;\">\n                                                                \n                    \n                                        <div class=\"content-wrapper\" style=\"\">\n\n                                                    <div data-mh=\"c--enhanced-cards--title\" class=\"title-container\" style=\"justify-content: center;\">\n                                                                                                                                                                        <h3>\n                                                                            Rutgers Health RDP Gateway                                                                    <\/h3>\n                            <\/div>\n                        \n                        \n\n                        <div class=\"content\" data-mh=\"c--enhanced-cards--content\" style=\"width:100%\">\n                            <p>Rutgers Health staff instructions to allow Remote Desktop connections.<\/p>\n                        <\/div>\n\n                                            <\/div>\n\n                                                                    <a class=\"button\" href=\"https:\/\/ithelp.rutgers.edu\/sp?id=kb_article_view&#038;sysparm_article=KB0015731\" style=\"\" target=\"_self\">Rutgers Health RDP instructions<\/a>\n                                    <\/div>\n                                            <div class=\"before-title enhanced-card box-shadow has-button color-white visual-content-none text-align-center\" style=\"align-items:center;\">\n                                                                \n                    \n                                        <div class=\"content-wrapper\" style=\"\">\n\n                                                    <div data-mh=\"c--enhanced-cards--title\" class=\"title-container\" style=\"justify-content: center;\">\n                                                                                                                                                                        <h3>\n                                                                            Help and support                                                                    <\/h3>\n                            <\/div>\n                        \n                        \n\n                        <div class=\"content\" data-mh=\"c--enhanced-cards--content\" style=\"width:100%\">\n                            <p>If you have trouble connecting or need assistance, please\u00a0<a href=\"\/help-support\/\"><strong>contact the OIT Help Desk<\/strong><\/a>.<\/p>\n                        <\/div>\n\n                                            <\/div>\n\n                                                                    <a class=\"button\" href=\"https:\/\/it.rutgers.edu\/help-support\/\" style=\"\" target=\"_self\">Get help<\/a>\n                                    <\/div>\n            \n            \n        <\/div>\n\n    <\/div>\n\n<\/div><!-- c--component c--enhanced-cards -->\n\n    <\/section><!-- cc--component-container cc--section -->\n\n\n    <section class=\"cc--component-container cc--promo-50-50 reversed  promo-50-50 color-light-gray\">\n\n<div class=\"c--component c--promo-50-50\">\n        \n\n<div class=\"fifty-fifty-wrapper layout-left\">\n    <div class=\"text-container\">\n        <div class=\"text-container-inner\">\n\t\t\t\t\t\t<div class=\"f--field f--section-title \"><h2>\n            For IT staff    <\/h2>\n<\/div><!-- f--field f--section-title -->\n\t\t\t<div class=\"f--field f--description \"><p>If you provide local IT support, here are steps to ensure that your users are able to access their desktops via the Microsoft Remote Desktop Gateway Service (IT staff access only).<\/p>\n<\/div><!-- f--field f--description -->\n\t\t\t\t\t\t<div class=\"f--field f--link \">\n<a\n        class=\"button\"\n\t        href=\"https:\/\/ithelp.rutgers.edu\/sp?id=kb_article_view&#038;sysparm_article=KB0015586\"\n\t\t\t\t\t>Administrator directions<\/a>\n\n<\/div><!-- f--field f--link -->\n        <\/div>\n    <\/div>\n\n\n        <style>\n        .bg-size-cover {\n            background-size: cover !important;\n        }\n\n        .bg-size-contain {\n            background-size: contain !important;\n        }\n\n        .bg-size-natural {\n            background-size: initial !important;\n        }\n    <\/style>\n    <div class=\"image-video-container background-image bg-size-\" style=\"background-image: url(https:\/\/it.rutgers.edu\/remote-desktop-protocol-gateway\/wp-content\/uploads\/sites\/62\/2026\/02\/Untitled-design.png)\" aria-label=\"Image\/Video Description\">\n\n\t\t            <div class=\"f--image--hidden\">\n\t\t\t\t<div class=\"f--field f--image \">                <img decoding=\"async\" src=\"https:\/\/it.rutgers.edu\/remote-desktop-protocol-gateway\/wp-content\/uploads\/sites\/62\/2026\/02\/Untitled-design.png\" alt=\"computer\">\n\t\t\t<\/div><!-- f--field f--image -->\n            <\/div>\n\t\t    <\/div>\n<\/div>\n\n<\/div><!-- c--component c--promo-50-50 -->\n\n    <\/section><!-- cc--component-container cc--section -->\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page-category":[],"class_list":["post-649","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Remote Desktop Protocol (RDP) Gateway Service - Remote Desktop Protocol (RDP) Gateway<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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