{"id":649,"date":"2019-06-13T10:53:56","date_gmt":"2019-06-13T15:53:56","guid":{"rendered":"https:\/\/it.rutgers.edu\/perceptive-content\/?page_id=649"},"modified":"2026-06-17T14:57:35","modified_gmt":"2026-06-17T19:57:35","slug":"home-it-communications","status":"publish","type":"page","link":"https:\/\/it.rutgers.edu\/perceptive-content\/","title":{"rendered":""},"content":{"rendered":"
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Perceptive Content<\/h1>\n\n<\/div>\n\t\t\t\t

Perceptive Content is a full enterprise content management and workflow suite used to handle various content types such as documents and put them in the proper context of an organization’s process or need.<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n<\/div>\n\n <\/section>\n\n\n

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\n What is Perceptive Content? <\/h3>\n <\/div>\n \n
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The suite allows users to efficiently capture and organize various types of documents.<\/p>\n <\/div>\n\n <\/div>\n\n Learn more about Perceptive Content<\/a>\n <\/div>\n

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\n Terminology <\/h3>\n <\/div>\n \n
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See the Enterprise Document Management (EDM) terminology by topic.<\/p>\n <\/div>\n\n <\/div>\n\n View EDM term list (PDF)<\/a>\n <\/div>\n

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\n Recommended scanner options <\/h3>\n <\/div>\n \n
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Items may be purchased through RBHSware or other approved IT vendors.<\/p>\n <\/div>\n\n <\/div>\n\n View recommended scanners (PDF)<\/a>\n <\/div>\n

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\n Document imaging project design standards <\/h3>\n <\/div>\n \n
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The guide helps each campus and department function within their document imaging environment.<\/p>\n <\/div>\n\n <\/div>\n\n View design standards (PDF)<\/a>\n <\/div>\n

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\n Typical service engagement for Perceptive Content <\/h3>\n <\/div>\n \n
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View the overview of project phases and different phases of a service engagement.<\/p>\n <\/div>\n\n <\/div>\n\n Learn more about service engagement<\/a>\n <\/div>\n

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\n Contact us\/support <\/h3>\n <\/div>\n \n \n\n
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For more information about Perceptive Content, email the Enterprise Document Solutions (EDS) team at:
\neds-content@oit.rutgers.edu<\/a>.<\/p>\n

Technical support questions should be routed through your\u00a0departmental IT support personnel<\/a>. If\u00a0IT support personnel\u00a0need to escalate concerns to\u00a0the EDS team, they can do so after initial troubleshooting has been performed.<\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n \n \n <\/div>\n\n <\/div>\n\n<\/div>\n\n <\/section>\n\n\n

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\n About EDS <\/h2>\n<\/div>\n
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Enterprise Document Solutions (EDS) is responsible for the administration of the university\u2019s electronic document tools including Perceptive Content, DocuSign<\/a>, and other document management technologies. The team\u2019s primary duties involve administering the enterprise Perceptive Content instance, ensuring the service is performing optimally for all of our partners, and administering the university\u2019s DocuSign contract.<\/p>\n

The team also works closely with partners to help develop and implement new solutions within Perceptive Content and DocuSign and improve their business processes. By working with partners and understanding the business needs, the team provides first-class service ensuring the partners get the most from our tools.<\/p>\n<\/div>\n <\/div>\n <\/div>\n<\/div>\n<\/div>\n\n <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page-category":[],"class_list":["post-649","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n- Perceptive Content<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/it.rutgers.edu\/perceptive-content\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"- Perceptive Content\" \/>\n<meta property=\"og:url\" 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