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Installing and configuring the QWS3270 secure client

The information in this document will cover the following:

Where do I get the QWS3270 Secure software?

Note: Due to security updates on our mainframe systems the required supported Operating System for connecting using QWS3270 Secure is Microsoft Windows 7 and above.

Note: The QWS3270 emulator is no longer available on There is a a free client called Mochasoft TN3270 which is available on the software portal. Instructions on installing and setting up these programs can be found at:

Unlike the QWS3270 program these programs do not support upload and download file capabilities. If you require upload or download file transfer capabilities, you will need QWS3270 which can be purchased directly from Jolly Giant.

Installing QWS3270 Secure

Click Install Products

jolly giant1

Click Install QWS3270 Secure

jolly giant2

It will scan your computer for previous versions.

secure installation

Click Next

previous version

Click Next


Click I Agree

end user agreement

Click Next

destination directory

Check both options Click Next

select components

Click Next

select program folder

Click Next

select shortcuts

Click Next

select users

Click Next

ready to install

Click Finish

installation complete

Recommended configuration settings for QWS3270 Secure

Double Click


Click New

window screenshot

Type QWS3270 Secure Click OK

new session processing window

Fill out the following settings

session options

Terminal Type the default is IBM-3278-2. This gets you a 4-color, 24 line by 80 column screen (the 24×80 screen is also know as Model 2, hence the ‘-2’ at the end). If you want 7-color (which gets you yellow, pink and turquoise in addition to red, green, blue and white), you need to tack a ‘-E’ onto the end. Thus, if you want 24×80 with 7 colors, choose IBM-3279-2-E. If you want more lines, you can choose a Model 3 (32 lines, indicated by the ‘-3’) or a Model 4 (43 lines, indicated by the ‘-4’). The Model 5 (‘-5) will give you additional columns, as well.

Fill out the following Security Options

session options security

File Transfer (Default)

session options file transfer

File Transfer (Recommended Configuration)

file transfer

Click Connect

click connect window

Press Connect.

This is the log on screen.

To log on you must use your;

Rutadmin User ID (Account number) and your Rutadmin Password


Helpful Tips for Troubleshooting QWS3270 Functionality

Cursor Blink Issue

When you are logged into in a session (either QWS3270 Secure or RUID test) and change the cursor so it is Solid instead of blinking it reverts back to a blinking cursor in subsequent sessions. Use this procedure to set the cursor permanently to Solid:

  1. Click on the QWS3270 Secure icon on your desktop
  2. When the session opens DO NOT select a session from the drop-down menu. Click the Cancel button instead
  3. Click on Options on the menu bar at the top and select Session
  4. Under Display on the Options List click Cursor on the left-hand side
  5. In the two Cursor Style boxes click the Solid radio buttons under Normal Mode and Insert Mode at the top
  6. Click the Apply button on the lower right-hand side

The will permanently set the cursor to Solid.

Correcting the Faded Print Issue

Please note: Color will be spelled colour (Canadian spelling) throughout the program options

These instructions address faded print issues when printing a Rutadmin screen using QWS3270 Secure:

  1. In the menu bar at the top of the screen select Options
  2. From the drop-down menu, select Session
  3. In the session menu, select Print, on the left-hand side
  4. Go to the Colour Options box in the middle at the bottom of the screen
  5. Select Black & white
  6. Click the Apply button in the bottom right-hand corner
  7. Click the OK button

QWS3270 Secure – Keymapping and Color Change Information

Customizing keyboard mapping and colors

Keyboard mapping

  1. Click Options on the top menu bar
  2. Click Keyboard
  3. Highlight the key that you would like to change
  4. Click the Remap Key on the right
  5. From the drop-down menu, select the desired option
  6. Repeat for other keys you would like to change

For Colors

  1. Click Options on the top menu bar
  2. Click Session
  3. Click Colours under the Display heading
  4. Select the colors you want to use

If you have further questions or issues, please consult the following resources:

SecurID Card Management

848-445-7544, 848-445-4646

Rutadmin Account Management


Secure 3270 Software Procurement

848-445-6950 x6034, x6048

Secure 3270 Installation Support