{"id":1410,"date":"2021-01-08T11:20:57","date_gmt":"2021-01-08T16:20:57","guid":{"rendered":"https:\/\/it.rutgers.edu\/it-community\/?page_id=1410"},"modified":"2026-01-09T14:37:51","modified_gmt":"2026-01-09T19:37:51","slug":"official-slack-channels-for-rutgers-it","status":"publish","type":"page","link":"https:\/\/it.rutgers.edu\/it-community\/official-slack-channels-for-rutgers-it\/","title":{"rendered":"Official Slack channels for Rutgers IT"},"content":{"rendered":"
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Official Slack channels for Rutgers IT<\/h1>\n\n<\/div>\n\t\t\t\t
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These channels in\u00a0Slack for Rutgers IT<\/a>\u00a0are used for official purposes, such as providing support to IT staff and\/or making announcements. Most public Slack channels, however, are unofficial venues for discussion about a particular topic.\u00a0View guidelines\u00a0for Slack for Rutgers IT<\/a>.<\/p>\n

Accessibility<\/strong>
\n#accessibility:<\/a>\u00a0This channel is operated by the Office of IT Accessibility to provide notifications about accessibility training, support for OITA-sponsored tools (Deque University, Deque Axe Monitor, etc.), support for general accessibility questions, and sharing events and opportunities for professional development related to accessibility. The channel is monitored on weekdays from 8 a.m. to 5 p.m.<\/p>\n

Alerts (universitywide)<\/strong>
\n#alerts<\/a>: This channel is an automated feed of alerts published at the\u00a0Alerts webpage<\/a>\u00a0at this website. These alerts focus on service outages and scheduled maintenance affecting a significant number of end users. This channel is not monitored and should not be used to report outages. To report a service outage or issue, please contact\u00a0the OIT Help Desk<\/a>.<\/p>\n

Enterprise Infrastructure Services<\/strong>
\n#ei-service-incidents<\/a>:\u00a0This channel is used by OIT staff to announce enterprise infrastructure (EI) service status updates including significant incidents and outages that affect EI services. This channel is not monitored and should not be used to report outages. To report a service outage, please contact the\u00a0NOC<\/a>\u00a0or submit an\u00a0EI service problem report<\/a>.<\/p>\n

Enterprise Network Services<\/strong>
\n#help-ei-noc<\/a>: This channel is used by OIT staff to provide support and occasional service updates about\u00a0Enterprise network services such as Wi-Fi routers, switches and other networking hardware. The channel is monitored on weekdays from 8:30 a.m. to 5 p.m.<\/p>\n

Rutgers Connect<\/strong>
\n#connect<\/a>: This channel is used by OIT staff to provide support and occasional service updates for Rutgers Connect. The channel is typically monitored on weekdays from 9 a.m. to 5 p.m.<\/p>\n

Telephone Voice and Services<\/strong>
\n#help-ei-voice<\/a>: This channel is used by OIT staff to provide support and occasional service updates about Voice services. The channel is typically monitored on weekdays from 8 a.m. to 4 p.m.<\/p>\n

Telepresence and Conferencing<\/strong>
\n#ei-td-eitc<\/a>: This channel is used by OIT staff to provide support and occasional service updates about Enterprise Infrastructure Telepresence and Conferencing (EITC) services, which include telepresence and conferencing. The channel is typically monitored on weekdays from 8 a.m. to 4 p.m.<\/p>\n

Webex<\/strong>
\n#webex<\/a>: This channel is used by OIT staff to provide support and occasional service updates about Webex. It focuses on information that is specific to Rutgers rather than system-wide announcements from Cisco. The channel is typically monitored on weekdays from 8 a.m. to 4 p.m.<\/p>\n

#alerts-webex<\/a>: This channel republishes official alerts and news from Webex. It is also used by OIT staff to provide support for those who have questions about those alerts. The channel is typically monitored on weekdays from 8 a.m. to 4 p.m.<\/p>\n

Zoom<\/strong>
\n#zoom<\/a>: This channel is used by OIT staff to provide support and occasional service updates about Zoom. It focuses on information that is specific to Rutgers rather than system-wide announcements from Zoom. The channel is typically monitored on weekdays from 8 a.m. to 4 p.m.<\/p>\n

#alerts-zoom<\/a>: This channel republishes official alerts and news from Zoom. It is also used by OIT staff to provide support for those who have questions about those alerts. The channel is typically monitored on weekdays from 8 a.m. to 4 p.m.<\/p>\n<\/div>\n\n <\/div>\n\n <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":935,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page-category":[],"class_list":["post-1410","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nOfficial Slack channels for Rutgers IT - IT Community<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/it.rutgers.edu\/it-community\/official-slack-channels-for-rutgers-it\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Official Slack channels for Rutgers IT - IT Community\" \/>\n<meta property=\"og:url\" content=\"https:\/\/it.rutgers.edu\/it-community\/official-slack-channels-for-rutgers-it\/\" \/>\n<meta property=\"og:site_name\" content=\"IT Community\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-09T19:37:51+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/it.rutgers.edu\\\/it-community\\\/official-slack-channels-for-rutgers-it\\\/\",\"url\":\"https:\\\/\\\/it.rutgers.edu\\\/it-community\\\/official-slack-channels-for-rutgers-it\\\/\",\"name\":\"Official Slack channels for Rutgers IT - 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