{"id":1983,"date":"2026-01-09T15:27:56","date_gmt":"2026-01-09T20:27:56","guid":{"rendered":"https:\/\/it.rutgers.edu\/it-communications\/?page_id=1983"},"modified":"2026-01-09T16:05:48","modified_gmt":"2026-01-09T21:05:48","slug":"it-communications-faq","status":"publish","type":"page","link":"https:\/\/it.rutgers.edu\/it-communications\/it-communications-faq\/","title":{"rendered":"IT Communications FAQ"},"content":{"rendered":"    <section class=\"cc--component-container cc--hero-basic  hero-basic color-light-gray\">\n\n<div class=\"c--component c--hero-basic\">\n        \n<div class=\"outer-wrapper\">\n    <div class=\"inner-wrapper\">\n        <div class=\"text-container\">\n            <div class=\"text-wrapper\">\n\t\t\t\t<div class=\"f--field f--page-title \"><h1>IT Communications FAQ<\/h1>\n\n<\/div><!-- f--field f--page-title -->\n\t\t\t\t<div class=\"f--field f--text \"><p>This FAQ answers questions about developing IT communications at Rutgers and working with the IT communications team.<\/p>\n<\/div><!-- f--field f--text -->\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<\/div><!-- c--component c--hero-basic -->\n\n    <\/section><!-- cc--component-container cc--section -->\n\n\n    <section class=\"cc--component-container cc--accordion red justify-left  accordion\">\n\n<div class=\"c--component c--accordion\">\n        <section class=\"wp-block section\">\n    <div class=\"inner-wrapper\">\n        <header class=\"section-header\">\n                            <h2 class=\"visually-hidden\">Accordion Content<\/h2>\n                    <\/header>\n                    <ul class=\"accordion-list accordion-title--left\">\n                \n                    <li class=\"accordion-list-item\" id=\"we-are-planning-a-major-it-initiative-or-project-when-should-we-contact-the-it-communications-team-\">\n                        <button type=\"button\" class=\"accordion-trigger \" id=\"heading-6a5999f1c07b6-0\" aria-controls=\"section-6a5999f1c07b6-0\" aria-expanded=\"false\" aria-disabled=\"false\">\n                            <h3>                        <i class=\"\"\" style=\"color: #CC0033\"><\/i>\n                        We are planning a major IT initiative or project. When should we contact the IT communications team? <\/h3>\n                        <\/button>\n                        <div id=\"section-6a5999f1c07b6-0\" role=\"region\" aria-labelledby=\"heading-6a5999f1c07b6-0\" class=\"accordion-panel\">\n                            <p>You should <a href=\"\/it-communications\/contact-it-communications-team\/\">reach out to the IT communications team<\/a>\u00a0as early as possible. By involving the IT communications team early in the process, we will be able to assist with communications planning and strategy, assessing opportunities and risks, and the development of a plan with target dates for various communications (talking points, slide decks, email announcements, and so forth).<\/p>\n\n                            <p><i  style=\"font-size: 0.9rem;\" class=\"fa-sharp-duotone fa-solid fa-link\"><\/i>\n                                <a  style=\"font-size: 0.9rem;\" class=\"copy-accordion-link\" href=\"https:\/\/it.rutgers.edu\/it-communications\/wp-json\/wp\/v2\/pages\/1983?panel=we-are-planning-a-major-it-initiative-or-project-when-should-we-contact-the-it-communications-team-\">Link\n                                    to this item <span><\/span><\/a><\/p>\n                        <\/div>\n\n                    <\/li>\n                \n                    <li class=\"accordion-list-item\" id=\"we-need-to-send-an-email-announcement-how-much-time-is-needed-for-assistance-and-or-review-\">\n                        <button type=\"button\" class=\"accordion-trigger \" id=\"heading-6a5999f1c07b6-1\" aria-controls=\"section-6a5999f1c07b6-1\" aria-expanded=\"false\" aria-disabled=\"false\">\n                            <h3>                        <i class=\"\"\" style=\"color: #CC0033\"><\/i>\n                        We need to send an email announcement. How much time is needed for assistance and\/or review? <\/h3>\n                        <\/button>\n                        <div id=\"section-6a5999f1c07b6-1\" role=\"region\" aria-labelledby=\"heading-6a5999f1c07b6-1\" class=\"accordion-panel\">\n                            <p>The time required to plan, draft, review, approve, and distribute an email announcement varies depending on the nature of the announcement. In general, an announcement to Rutgers IT staff members takes less time for review than an announcement to 90,000+ faculty, staff, and students at Rutgers.\u00a0The sooner you <a href=\"\/it-communications\/contact-it-communications-team\/\">get in touch with the IT communications team<\/a>, the better\u2014ideally, <strong>four weeks or more in advance of when you would like to have the email distributed<\/strong>. Of course, that\u2019s not always possible. If you have an urgent announcement with a tight deadline, we will work within your deadline.<\/p>\n<p>For major initiatives and projects, please reach out to the IT communications well in advance of any email announcements. In these cases, the IT communications team should be involved from the project\u2019s early stages to advise on communications planning and strategy.<\/p>\n\n                            <p><i  style=\"font-size: 0.9rem;\" class=\"fa-sharp-duotone fa-solid fa-link\"><\/i>\n                                <a  style=\"font-size: 0.9rem;\" class=\"copy-accordion-link\" href=\"https:\/\/it.rutgers.edu\/it-communications\/wp-json\/wp\/v2\/pages\/1983?panel=we-need-to-send-an-email-announcement-how-much-time-is-needed-for-assistance-and-or-review-\">Link\n                                    to this item <span><\/span><\/a><\/p>\n                        <\/div>\n\n                    <\/li>\n                \n                    <li class=\"accordion-list-item\" id=\"do-you-have-templates-for-email-messages-and-announcements\">\n                        <button type=\"button\" class=\"accordion-trigger \" id=\"heading-6a5999f1c07b6-2\" aria-controls=\"section-6a5999f1c07b6-2\" aria-expanded=\"false\" aria-disabled=\"false\">\n                            <h3>                        <i class=\"\"\" style=\"color: #CC0033\"><\/i>\n                        Do you have templates for email messages and announcements?<\/h3>\n                        <\/button>\n                        <div id=\"section-6a5999f1c07b6-2\" role=\"region\" aria-labelledby=\"heading-6a5999f1c07b6-2\" class=\"accordion-panel\">\n                            <p>We do. View our page with <a href=\"\/it-communications\/email-announcement-examples-for-it-communications\/\">examples and templates<\/a> to serve as models for IT communications.<\/p>\n\n                            <p><i  style=\"font-size: 0.9rem;\" class=\"fa-sharp-duotone fa-solid fa-link\"><\/i>\n                                <a  style=\"font-size: 0.9rem;\" class=\"copy-accordion-link\" href=\"https:\/\/it.rutgers.edu\/it-communications\/wp-json\/wp\/v2\/pages\/1983?panel=do-you-have-templates-for-email-messages-and-announcements\">Link\n                                    to this item <span><\/span><\/a><\/p>\n                        <\/div>\n\n                    <\/li>\n                \n                    <li class=\"accordion-list-item\" id=\"will-the-it-communications-team-draft-email-announcements-for-me\">\n                        <button type=\"button\" class=\"accordion-trigger \" id=\"heading-6a5999f1c07b6-3\" aria-controls=\"section-6a5999f1c07b6-3\" aria-expanded=\"false\" aria-disabled=\"false\">\n                            <h3>                        <i class=\"\"\" style=\"color: #CC0033\"><\/i>\n                        Will the IT communications team draft email announcements for me?<\/h3>\n                        <\/button>\n                        <div id=\"section-6a5999f1c07b6-3\" role=\"region\" aria-labelledby=\"heading-6a5999f1c07b6-3\" class=\"accordion-panel\">\n                            <p>We handle this on a case-by-case basis. In most cases, we discuss the general approach for an email with the service owner or other IT staff (i.e., the audience for the announcement, key messages, and so forth), and the service owner or team provides an initial draft. We then work with the team to revise that draft, finalize the message, and seek any approvals necessary.<\/p>\n\n                            <p><i  style=\"font-size: 0.9rem;\" class=\"fa-sharp-duotone fa-solid fa-link\"><\/i>\n                                <a  style=\"font-size: 0.9rem;\" class=\"copy-accordion-link\" href=\"https:\/\/it.rutgers.edu\/it-communications\/wp-json\/wp\/v2\/pages\/1983?panel=will-the-it-communications-team-draft-email-announcements-for-me\">Link\n                                    to this item <span><\/span><\/a><\/p>\n                        <\/div>\n\n                    <\/li>\n                \n                    <li class=\"accordion-list-item\" id=\"we-need-to-develop-a-new-it-website-or-redesign-an-existing-site-who-should-we-contact\">\n                        <button type=\"button\" class=\"accordion-trigger \" id=\"heading-6a5999f1c07b6-4\" aria-controls=\"section-6a5999f1c07b6-4\" aria-expanded=\"false\" aria-disabled=\"false\">\n                            <h3>                        <i class=\"\"\" style=\"color: #CC0033\"><\/i>\n                        We need to develop a new IT website or redesign an existing site. Who should we contact?<\/h3>\n                        <\/button>\n                        <div id=\"section-6a5999f1c07b6-4\" role=\"region\" aria-labelledby=\"heading-6a5999f1c07b6-4\" class=\"accordion-panel\">\n                            <p>If you would like to develop a new IT website or redesign an existing site, please <a href=\"\/it-communications\/contact-it-communications-team\/\">contact the IT communications team<\/a>.<\/p>\n\n                            <p><i  style=\"font-size: 0.9rem;\" class=\"fa-sharp-duotone fa-solid fa-link\"><\/i>\n                                <a  style=\"font-size: 0.9rem;\" class=\"copy-accordion-link\" href=\"https:\/\/it.rutgers.edu\/it-communications\/wp-json\/wp\/v2\/pages\/1983?panel=we-need-to-develop-a-new-it-website-or-redesign-an-existing-site-who-should-we-contact\">Link\n                                    to this item <span><\/span><\/a><\/p>\n                        <\/div>\n\n                    <\/li>\n                \n                    <li class=\"accordion-list-item\" id=\"how-can-i-prepare-to-send-out-a-major-it-announcement\">\n                        <button type=\"button\" class=\"accordion-trigger \" id=\"heading-6a5999f1c07b6-5\" aria-controls=\"section-6a5999f1c07b6-5\" aria-expanded=\"false\" aria-disabled=\"false\">\n                            <h3>                        <i class=\"\"\" style=\"color: #CC0033\"><\/i>\n                        How can I prepare to send out a major IT announcement?<\/h3>\n                        <\/button>\n                        <div id=\"section-6a5999f1c07b6-5\" role=\"region\" aria-labelledby=\"heading-6a5999f1c07b6-5\" class=\"accordion-panel\">\n                            <p>For major announcements, please <a href=\"\/it-communications\/contact-it-communications-team\/\">reach out to the IT communications team<\/a>\u00a0as early as possible to discuss the announcement. We will help you think through various considerations, such as the overall approach, audience, risks, and approvals. As a start, please review the resources in the <a href=\"\/it-communications\/#toolkit\">IT Communications Toolkit<\/a>, including the checklist for email announcements and the guidelines for writing about IT.<\/p>\n<p>Most major announcement will require the review outlined in our\u00a0<a href=\"\/it-communications\/process-for-email-announcements-for-rutgers-it\/\">process for email announcements<\/a>.<\/p>\n\n                            <p><i  style=\"font-size: 0.9rem;\" class=\"fa-sharp-duotone fa-solid fa-link\"><\/i>\n                                <a  style=\"font-size: 0.9rem;\" class=\"copy-accordion-link\" href=\"https:\/\/it.rutgers.edu\/it-communications\/wp-json\/wp\/v2\/pages\/1983?panel=how-can-i-prepare-to-send-out-a-major-it-announcement\">Link\n                                    to this item <span><\/span><\/a><\/p>\n                        <\/div>\n\n                    <\/li>\n                \n                    <li class=\"accordion-list-item\" id=\"i-have-an-idea-for-an-it-related-news-item-how-do-i-suggest-information-for-the-newsroom-area-of-this-website\">\n                        <button type=\"button\" class=\"accordion-trigger \" id=\"heading-6a5999f1c07b6-6\" aria-controls=\"section-6a5999f1c07b6-6\" aria-expanded=\"false\" aria-disabled=\"false\">\n                            <h3>                        <i class=\"\"\" style=\"color: #CC0033\"><\/i>\n                        I have an idea for an IT-related news item. How do I suggest information for the Newsroom area of this website?<\/h3>\n                        <\/button>\n                        <div id=\"section-6a5999f1c07b6-6\" role=\"region\" aria-labelledby=\"heading-6a5999f1c07b6-6\" class=\"accordion-panel\">\n                            <p>If you have an IT news item you would like to share, please contact the IT communications team by filling out the <a href=\"\/it-communications\/contact-it-communications-team\/\">contact IT communications form<\/a>.<\/p>\n\n                            <p><i  style=\"font-size: 0.9rem;\" class=\"fa-sharp-duotone fa-solid fa-link\"><\/i>\n                                <a  style=\"font-size: 0.9rem;\" class=\"copy-accordion-link\" href=\"https:\/\/it.rutgers.edu\/it-communications\/wp-json\/wp\/v2\/pages\/1983?panel=i-have-an-idea-for-an-it-related-news-item-how-do-i-suggest-information-for-the-newsroom-area-of-this-website\">Link\n                                    to this item <span><\/span><\/a><\/p>\n                        <\/div>\n\n                    <\/li>\n                \n                    <li class=\"accordion-list-item\" id=\"how-do-i-share-updates-for-the-rutgers-it-projects-and-initiatives-report\">\n                        <button type=\"button\" class=\"accordion-trigger \" id=\"heading-6a5999f1c07b6-7\" aria-controls=\"section-6a5999f1c07b6-7\" aria-expanded=\"false\" aria-disabled=\"false\">\n                            <h3>                        <i class=\"\"\" style=\"color: #CC0033\"><\/i>\n                        How do I share updates for the Rutgers IT projects and initiatives report?<\/h3>\n                        <\/button>\n                        <div id=\"section-6a5999f1c07b6-7\" role=\"region\" aria-labelledby=\"heading-6a5999f1c07b6-7\" class=\"accordion-panel\">\n                            <p>If you have an item for inclusion in the monthly IT projects and initiatives report, please fill out the <a href=\"\/it-communications\/contact-it-communications-team\/\">contact IT communications form<\/a>.<\/p>\n<p>We typically include enterprise projects and projects with potential for universitywide impact or interest. That said, we also welcome updates on other projects, including those from specific schools or units, that might hold interest or have implications for others in IT.<\/p>\n<p>Here\u2019s what to include:<\/p>\n<ul>\n<li>project name<\/li>\n<li>status update of several sentences (or less)<\/li>\n<li>contact info (email address, name, and title)<\/li>\n<li>the appropriate section for the item: (a) projects\/initiatives being explored, (b) underway, or (c) completed<\/li>\n<\/ul>\n\n                            <p><i  style=\"font-size: 0.9rem;\" class=\"fa-sharp-duotone fa-solid fa-link\"><\/i>\n                                <a  style=\"font-size: 0.9rem;\" class=\"copy-accordion-link\" href=\"https:\/\/it.rutgers.edu\/it-communications\/wp-json\/wp\/v2\/pages\/1983?panel=how-do-i-share-updates-for-the-rutgers-it-projects-and-initiatives-report\">Link\n                                    to this item <span><\/span><\/a><\/p>\n                        <\/div>\n\n                    <\/li>\n                \n                    <li class=\"accordion-list-item\" id=\"how-do-i-suggest-something-for-the-rutgersit-social-media-accounts\">\n                        <button type=\"button\" class=\"accordion-trigger \" id=\"heading-6a5999f1c07b6-8\" aria-controls=\"section-6a5999f1c07b6-8\" aria-expanded=\"false\" aria-disabled=\"false\">\n                            <h3>                        <i class=\"\"\" style=\"color: #CC0033\"><\/i>\n                        How do I suggest something for the @RutgersIT social media accounts?<\/h3>\n                        <\/button>\n                        <div id=\"section-6a5999f1c07b6-8\" role=\"region\" aria-labelledby=\"heading-6a5999f1c07b6-8\" class=\"accordion-panel\">\n                            <p>If you would like to promote IT-related projects and activities via the @RutgersIT <a href=\"https:\/\/www.facebook.com\/RutgersIT\">Facebook<\/a> and <a href=\"https:\/\/www.twitter.com\/RutgersIT\">Twitter<\/a> accounts, please contact the IT communications team by filling out the <a href=\"\/it-communications\/contact-it-communications-team\/\">IT communications contact form<\/a>.<\/p>\n\n                            <p><i  style=\"font-size: 0.9rem;\" class=\"fa-sharp-duotone fa-solid fa-link\"><\/i>\n                                <a  style=\"font-size: 0.9rem;\" class=\"copy-accordion-link\" href=\"https:\/\/it.rutgers.edu\/it-communications\/wp-json\/wp\/v2\/pages\/1983?panel=how-do-i-suggest-something-for-the-rutgersit-social-media-accounts\">Link\n                                    to this item <span><\/span><\/a><\/p>\n                        <\/div>\n\n                    <\/li>\n                \n                    <li class=\"accordion-list-item\" id=\"where-can-i-find-a-digital-version-of-the-rutgers-it-annual-report-how-can-i-get-print-copies\">\n                        <button type=\"button\" class=\"accordion-trigger \" id=\"heading-6a5999f1c07b6-9\" aria-controls=\"section-6a5999f1c07b6-9\" aria-expanded=\"false\" aria-disabled=\"false\">\n                            <h3>                        <i class=\"\"\" style=\"color: #CC0033\"><\/i>\n                        Where can I find a digital version of the Rutgers IT annual report? How can I get print copies?<\/h3>\n                        <\/button>\n                        <div id=\"section-6a5999f1c07b6-9\" role=\"region\" aria-labelledby=\"heading-6a5999f1c07b6-9\" class=\"accordion-panel\">\n                            <p>The digital version of the <a href=\"\/wp-content\/uploads\/2019\/04\/RutgersIT-annualreview-2017-2018.pdf\">Rutgers IT annual report<\/a> can be found in the <a href=\"\/it-community\/\">IT community<\/a> section of the Rutgers IT website.<\/p>\n<p>Please <a href=\"\/it-communications\/contact-it-communications-team\/\">contact the IT communications team<\/a>\u00a0for print copies.<\/p>\n\n                            <p><i  style=\"font-size: 0.9rem;\" class=\"fa-sharp-duotone fa-solid fa-link\"><\/i>\n                                <a  style=\"font-size: 0.9rem;\" class=\"copy-accordion-link\" href=\"https:\/\/it.rutgers.edu\/it-communications\/wp-json\/wp\/v2\/pages\/1983?panel=where-can-i-find-a-digital-version-of-the-rutgers-it-annual-report-how-can-i-get-print-copies\">Link\n                                    to this item <span><\/span><\/a><\/p>\n                        <\/div>\n\n                    <\/li>\n                \n                    <li class=\"accordion-list-item\" id=\"who-is-responsible-for-how-to-articles-faqs-and-other-knowledge-base-content\">\n                        <button type=\"button\" class=\"accordion-trigger \" id=\"heading-6a5999f1c07b6-10\" aria-controls=\"section-6a5999f1c07b6-10\" aria-expanded=\"false\" aria-disabled=\"false\">\n                            <h3>                        <i class=\"\"\" style=\"color: #CC0033\"><\/i>\n                        Who is responsible for how-to articles, FAQs, and other knowledge base content?<\/h3>\n                        <\/button>\n                        <div id=\"section-6a5999f1c07b6-10\" role=\"region\" aria-labelledby=\"heading-6a5999f1c07b6-10\" class=\"accordion-panel\">\n                            <p>In general, the OIT Help Desk and\/or the service owner are responsible for knowledge base content, such as how-to articles and FAQs. For additional information on adding and\/or editing content to how-to-articles, FAQs, or other knowledge base articles, please <a href=\"\/help-support\/\">reach out to the Help Desk<\/a>.<\/p>\n<p>You can also refer to the <a href=\"\/it-communications\/knowledge-base-style-guide-for-rutgers-it\/\">knowledge base style guide<\/a> for additional information.<\/p>\n\n                            <p><i  style=\"font-size: 0.9rem;\" class=\"fa-sharp-duotone fa-solid fa-link\"><\/i>\n                                <a  style=\"font-size: 0.9rem;\" class=\"copy-accordion-link\" href=\"https:\/\/it.rutgers.edu\/it-communications\/wp-json\/wp\/v2\/pages\/1983?panel=who-is-responsible-for-how-to-articles-faqs-and-other-knowledge-base-content\">Link\n                                    to this item <span><\/span><\/a><\/p>\n                        <\/div>\n\n                    <\/li>\n                \n                    <li class=\"accordion-list-item\" id=\"where-can-i-get-a-version-of-the-rutgers-logotype-with-the-office-of-information-technology-name\">\n                        <button type=\"button\" class=\"accordion-trigger \" id=\"heading-6a5999f1c07b6-11\" aria-controls=\"section-6a5999f1c07b6-11\" aria-expanded=\"false\" aria-disabled=\"false\">\n                            <h3>                        <i class=\"\"\" style=\"color: #CC0033\"><\/i>\n                        Where can I get a version of the Rutgers logotype with the Office of Information Technology name?<\/h3>\n                        <\/button>\n                        <div id=\"section-6a5999f1c07b6-11\" role=\"region\" aria-labelledby=\"heading-6a5999f1c07b6-11\" class=\"accordion-panel\">\n                            <p>Approved Rutgers logotypes with a signature line (text under the Rutgers logotype) for the Office of Information Technology are available <a href=\"\/it-communications\/rutgers-oit-logotype\/\">here<\/a>. These logotypes with the OIT signature were created by the Creative Services unit within University Communications and Marketing. Do not create your own version of the Rutgers logotype with the OIT signature. As noted in the Rutgers Visual Identity manual: <strong>All units within Rutgers, including schools and colleges, are prohibited from creating unit signatures on their own. All signatures are created by Creative Services and provided to units.\u00a0<\/strong><\/p>\n\n                            <p><i  style=\"font-size: 0.9rem;\" class=\"fa-sharp-duotone fa-solid fa-link\"><\/i>\n                                <a  style=\"font-size: 0.9rem;\" class=\"copy-accordion-link\" href=\"https:\/\/it.rutgers.edu\/it-communications\/wp-json\/wp\/v2\/pages\/1983?panel=where-can-i-get-a-version-of-the-rutgers-logotype-with-the-office-of-information-technology-name\">Link\n                                    to this item <span><\/span><\/a><\/p>\n                        <\/div>\n\n                    <\/li>\n                \n                    <li class=\"accordion-list-item\" id=\"are-standing-banners-available-for-use-at-events-or-meetings\">\n                        <button type=\"button\" class=\"accordion-trigger \" id=\"heading-6a5999f1c07b6-12\" aria-controls=\"section-6a5999f1c07b6-12\" aria-expanded=\"false\" aria-disabled=\"false\">\n                            <h3>                        <i class=\"\"\" style=\"color: #CC0033\"><\/i>\n                        Are standing banners available for use at events or meetings?<\/h3>\n                        <\/button>\n                        <div id=\"section-6a5999f1c07b6-12\" role=\"region\" aria-labelledby=\"heading-6a5999f1c07b6-12\" class=\"accordion-panel\">\n                            <p>The IT communications team has several Office of Information Technology banners available for use at events and meetings. Please <a href=\"\/it-communications\/contact-it-communications-team\/\">contact the IT communications team<\/a>\u00a0if you\u2019re interested in using these. For general Rutgers standing banners and related items, such as table drapes and podium signs, please visit the website for the <a href=\"https:\/\/communications.rutgers.edu\/resources\/exhibit-kit\">Exhibit Kit<\/a> provided by University Communications and Marketing.<\/p>\n<div id=\"footable_parent_1655\"\n         class=\" footable_parent ninja_table_wrapper loading_ninja_table wp_table_data_press_parent semantic_ui \">\n                <table data-ninja_table_instance=\"ninja_table_instance_0\" data-footable_id=\"1655\" data-filter-delay=\"1000\" aria-label=\"banner images\"            id=\"footable_1655\"\n           data-unique_identifier=\"ninja_table_unique_id_3376061687_1655\"\n           class=\" foo-table ninja_footable foo_table_1655 ninja_table_unique_id_3376061687_1655 ui table  ninja_search_right nt_hide_breakpoint_labels nt_type_legacy_table hide_horizonal_borders hide_vertical_borders striped vertical_centered  footable-paging-right hide_all_borders ninjatable_hide_header_row ninja_table_search_disabled ninja_table_pro\">\n                <colgroup>\n                            <col class=\"ninja_column_0 \">\n                            <col class=\"ninja_column_1 \">\n                    <\/colgroup>\n        <thead>\n<tr class=\"footable-header\">\n                                        <th scope=\"col\"  class=\"ninja_column_0 ninja_clmn_nm_col_2 \">col2<\/th><th scope=\"col\"  class=\"ninja_column_1 ninja_clmn_nm_col_3 \">col3<\/th><\/tr>\n<\/thead>\n<tbody>\n\n        <tr data-row_id=\"3\" class=\"ninja_table_row_0 nt_row_id_3\">\n            <td><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/it.rutgers.edu\/it-communications\/wp-content\/uploads\/sites\/27\/2022\/11\/vertical-banner2-min-516x1024.png\" alt=\"\" width=\"252\" height=\"500\" class=\"alignleft  wp-image-1653\" srcset=\"https:\/\/it.rutgers.edu\/it-communications\/wp-content\/uploads\/sites\/27\/2022\/11\/vertical-banner2-min-516x1024.png 516w, https:\/\/it.rutgers.edu\/it-communications\/wp-content\/uploads\/sites\/27\/2022\/11\/vertical-banner2-min-151x300.png 151w, https:\/\/it.rutgers.edu\/it-communications\/wp-content\/uploads\/sites\/27\/2022\/11\/vertical-banner2-min-768x1524.png 768w, https:\/\/it.rutgers.edu\/it-communications\/wp-content\/uploads\/sites\/27\/2022\/11\/vertical-banner2-min-774x1536.png 774w, https:\/\/it.rutgers.edu\/it-communications\/wp-content\/uploads\/sites\/27\/2022\/11\/vertical-banner2-min-1032x2048.png 1032w, https:\/\/it.rutgers.edu\/it-communications\/wp-content\/uploads\/sites\/27\/2022\/11\/vertical-banner2-min-1080x2143.png 1080w, https:\/\/it.rutgers.edu\/it-communications\/wp-content\/uploads\/sites\/27\/2022\/11\/vertical-banner2-min.png 1868w\" sizes=\"auto, (max-width: 252px) 100vw, 252px\" \/><\/td><td><\/td>        <\/tr>\n    <\/tbody><!--ninja_tobody_rendering_done-->\n    <\/table>\n    \n    \n    \n<\/div>\n\n\n                            <p><i  style=\"font-size: 0.9rem;\" class=\"fa-sharp-duotone fa-solid fa-link\"><\/i>\n                                <a  style=\"font-size: 0.9rem;\" class=\"copy-accordion-link\" href=\"https:\/\/it.rutgers.edu\/it-communications\/wp-json\/wp\/v2\/pages\/1983?panel=are-standing-banners-available-for-use-at-events-or-meetings\">Link\n                                    to this item <span><\/span><\/a><\/p>\n                        <\/div>\n\n                    <\/li>\n                \n                    <li class=\"accordion-list-item\" id=\"is-the-rutgers-it-graphic-available-for-general-use\">\n                        <button type=\"button\" class=\"accordion-trigger \" id=\"heading-6a5999f1c07b6-13\" aria-controls=\"section-6a5999f1c07b6-13\" aria-expanded=\"false\" aria-disabled=\"false\">\n                            <h3>                        <i class=\"\"\" style=\"color: #CC0033\"><\/i>\n                        Is the Rutgers IT graphic available for general use?<\/h3>\n                        <\/button>\n                        <div id=\"section-6a5999f1c07b6-13\" role=\"region\" aria-labelledby=\"heading-6a5999f1c07b6-13\" class=\"accordion-panel\">\n                            <p>The Rutgers IT graphic was created for use in materials where the Rutgers IT name is most appropriate\u2014specifically, ones that are about services, resources, or community for all of Rutgers IT (not just the Office of Information Technology or a specific distributed IT department or unit). This is a graphic treatment of the Rutgers IT name, not a logotype, and must conform to <a href=\"https:\/\/communications.rutgers.edu\/brand-policies\/visual-identity\/guidelines-use\">Rutgers identity guidelines<\/a>. <strong>All uses must be reviewed and approved by the IT communications team. <\/strong>This graphic cannot be altered or redesigned in any way.<\/p>\n<p>Examples of its use can include:<\/p>\n<ul>\n<li>posters promoting a Rutgers IT service (i.e. two-step login)<\/li>\n<li>banners for Rutgers IT events<\/li>\n<li>video screens highlighting IT services and support<\/li>\n<li>Rutgers IT social media graphics<\/li>\n<li>promotional items or materials for the Rutgers IT community<\/li>\n<\/ul>\n<p>This graphic would NOT be used for:<\/p>\n<ul>\n<li>materials when the Office of Information Technology name is most appropriate<\/li>\n<li>business cards<\/li>\n<li>website banners<\/li>\n<li>any communications materials intended primarily for external audiences<\/li>\n<\/ul>\n<p>In general, any materials with the Rutgers IT graphic should also include the Rutgers logotype. Please\u00a0<a href=\"\/it-communications\/contact-it-communications-team\/\">contact the IT communications team<\/a>\u00a0if you\u2019re interested in using the Rutgers IT graphic.<\/p>\n\n                            <p><i  style=\"font-size: 0.9rem;\" class=\"fa-sharp-duotone fa-solid fa-link\"><\/i>\n                                <a  style=\"font-size: 0.9rem;\" class=\"copy-accordion-link\" href=\"https:\/\/it.rutgers.edu\/it-communications\/wp-json\/wp\/v2\/pages\/1983?panel=is-the-rutgers-it-graphic-available-for-general-use\">Link\n                                    to this item <span><\/span><\/a><\/p>\n                        <\/div>\n\n                    <\/li>\n                \n                    <li class=\"accordion-list-item\" id=\"where-can-i-get-rutgers-powerpoint-templates-logos-or-other-materials\">\n                        <button type=\"button\" class=\"accordion-trigger \" id=\"heading-6a5999f1c07b6-14\" aria-controls=\"section-6a5999f1c07b6-14\" aria-expanded=\"false\" aria-disabled=\"false\">\n                            <h3>                        <i class=\"\"\" style=\"color: #CC0033\"><\/i>\n                        Where can I get Rutgers PowerPoint templates, logos, or other materials?<\/h3>\n                        <\/button>\n                        <div id=\"section-6a5999f1c07b6-14\" role=\"region\" aria-labelledby=\"heading-6a5999f1c07b6-14\" class=\"accordion-panel\">\n                            <p>Rutgers PowerPoint templates and official logos can be found at the <a href=\"https:\/\/communications.rutgers.edu\/logos-and-templates?utm_source=car_home&amp;utm_medium=web&amp;utm_campaign=iwant\">University Communications and Marketing website<\/a>.<\/p>\n\n                            <p><i  style=\"font-size: 0.9rem;\" class=\"fa-sharp-duotone fa-solid fa-link\"><\/i>\n                                <a  style=\"font-size: 0.9rem;\" class=\"copy-accordion-link\" href=\"https:\/\/it.rutgers.edu\/it-communications\/wp-json\/wp\/v2\/pages\/1983?panel=where-can-i-get-rutgers-powerpoint-templates-logos-or-other-materials\">Link\n                                    to this item <span><\/span><\/a><\/p>\n                        <\/div>\n\n                    <\/li>\n                \n                    <li class=\"accordion-list-item\" id=\"what-is-the-recommended-format-for-email-signatures-within-rutgers-it\">\n                        <button type=\"button\" class=\"accordion-trigger \" id=\"heading-6a5999f1c07b6-15\" aria-controls=\"section-6a5999f1c07b6-15\" aria-expanded=\"false\" aria-disabled=\"false\">\n                            <h3>                        <i class=\"\"\" style=\"color: #CC0033\"><\/i>\n                        What is the recommended format for email signatures within Rutgers IT?<\/h3>\n                        <\/button>\n                        <div id=\"section-6a5999f1c07b6-15\" role=\"region\" aria-labelledby=\"heading-6a5999f1c07b6-15\" class=\"accordion-panel\">\n                            <p>While there is no set email signature for IT staff at Rutgers, there are some important tips that we recommend you follow when you create your signature:<\/p>\n<ul>\n<li>Keep your signature brief. Some examples include:\n<ul>\n<li>First Name Last Name (pronouns optional)<br \/>\nJob title<br \/>\nDepartment\/group\/unit<br \/>\nSpecific campus and\/or Rutgers, The State University of New Jersey<br \/>\nPreferred contact phone number<\/li>\n<li>First Name Last Name (pronouns optional)<br \/>\nJob title<br \/>\nDepartment\/group\/unit<br \/>\nSpecific campus and\/or Rutgers, The State University of New Jersey<br \/>\nPreferred contact phone number<br \/>\nOffice address (optional)<br \/>\nWebsite\/social media links (optional)<\/li>\n<\/ul>\n<\/li>\n<li>Use a common font such as Calibri or Times New Roman. Other fonts may not display correctly.<\/li>\n<li>Use a single font color such as black or gray.<\/li>\n<li>We recommend typing and formatting your signature <a href=\"https:\/\/support.microsoft.com\/en-gb\/office\/create-and-add-a-signature-to-messages-8ee5d4f4-68fd-464a-a1c1-0e1c80bb27f2\">inside the Outlook signature window<\/a>. Creating your signature in an outside program (like Word) and copying into the window may cause formatting issues.<\/li>\n<li>If you are interested in featuring the R Rutgers University logotype in your email signature, please visit the <a style=\"font-size: 1rem; background-color: #ffffff;\" href=\"https:\/\/signaturegenerator.rutgers.edu\/\">official Rutgers signature generator<\/a><span style=\"font-size: 1rem;\">, download the <\/span><a style=\"font-size: 1rem; background-color: #ffffff;\" href=\"https:\/\/signaturegenerator.rutgers.edu\/sites\/\/default\/files\/signature-zip-files\/Rutgers%20University_1.zip\">Rutgers University logotype (horizontal version)<\/a><span style=\"font-size: 1rem;\"> (screenshot examples below), and copy the PNG file into your Outlook signature window.<\/span><\/li>\n<\/ul>\n<p>Red version (for both light and dark mode on devices)<\/p>\n<figure class=\"rudr-image align-none \"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/it.rutgers.edu\/it-communications\/wp-content\/uploads\/sites\/27\/2019\/05\/RU_H_2LINE_RED_RGB-300x77.png\" alt=\"\" width=\"300\" height=\"77\" \/><\/figure>\n<p>Black and red version (most visible in light mode on devices)<\/p>\n<figure class=\"rudr-image align-none \"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/it.rutgers.edu\/it-communications\/wp-content\/uploads\/sites\/27\/2019\/05\/RU_H_2LINE_RED_BLACK_RGB-300x77.png\" alt=\"\" width=\"300\" height=\"77\" \/><\/figure>\n<p>&nbsp;<\/p>\n\n                            <p><i  style=\"font-size: 0.9rem;\" class=\"fa-sharp-duotone fa-solid fa-link\"><\/i>\n                                <a  style=\"font-size: 0.9rem;\" class=\"copy-accordion-link\" href=\"https:\/\/it.rutgers.edu\/it-communications\/wp-json\/wp\/v2\/pages\/1983?panel=what-is-the-recommended-format-for-email-signatures-within-rutgers-it\">Link\n                                    to this item <span><\/span><\/a><\/p>\n                        <\/div>\n\n                    <\/li>\n                \n                    <li class=\"accordion-list-item\" id=\"are-there-guidelines-for-the-use-of-signatures-and-from-addresses-in-oit-email-messages\">\n                        <button type=\"button\" class=\"accordion-trigger \" id=\"heading-6a5999f1c07b6-16\" aria-controls=\"section-6a5999f1c07b6-16\" aria-expanded=\"false\" aria-disabled=\"false\">\n                            <h3>                        <i class=\"\"\" style=\"color: #CC0033\"><\/i>\n                        Are there guidelines for the use of signatures and \u201cfrom\u201d addresses in OIT email messages?<\/h3>\n                        <\/button>\n                        <div id=\"section-6a5999f1c07b6-16\" role=\"region\" aria-labelledby=\"heading-6a5999f1c07b6-16\" class=\"accordion-panel\">\n                            <p>These guidelines were developed to standardize the use of signatures in mass email messages sent by the Office of Information Technology.<\/p>\n<ul>\n<li>In general, emails should be signed by an individual (who may represent a division of OIT), rather than be signed by a division or unit within OIT. Members of the Rutgers community have indicated a preference for receiving emails signed by an individual rather than an organization.<\/li>\n<li>For the \u201cfrom\u201d address, we typically handle as follows:\n<ul>\n<li>For messages to the Rutgers community and sometimes to Rutgers IT, we typically send from <a href=\"mailto:cio@oit.rutgers\">cio@oit.rutgers<\/a>, <a href=\"mailto:oit@oit.rutgers.edu\">oit@oit.rutgers.edu<\/a>, and <a href=\"mailto:help@oit.rutgers.edu\">help@oit.rutgers.edu<\/a> rather than email addresses from specific divisions.<\/li>\n<li>For messages to Rutgers IT, it is also acceptable to send from an individual\u2019s email account, depending on the nature of the message.<\/li>\n<\/ul>\n<\/li>\n<li>The IT communications team does not include graphics with signatures.<\/li>\n<li>Try to avoid organizational complexity in signatures. Include your title, division\/unit, and if you are part of OIT. <a href=\"\/it-communications\/it-communications-faq?panel=what-is-the-recommended-format-for-email-signatures-within-rutgers-it\">View these guidelines<\/a> for additional information.<\/li>\n<li>Note that \u201cfrom\u201d line of an email and the signature will be different in many cases. For instance, an email might be sent from <a href=\"mailto:oit@oit.rutgers.edu\">oit@oit.rutgers.edu<\/a> (an address appearing as the Office of Information Technology), but feature a signature at the bottom of the email from an OIT associate vice president or others, including by multiple individuals.<\/li>\n<\/ul>\n\n                            <p><i  style=\"font-size: 0.9rem;\" class=\"fa-sharp-duotone fa-solid fa-link\"><\/i>\n                                <a  style=\"font-size: 0.9rem;\" class=\"copy-accordion-link\" href=\"https:\/\/it.rutgers.edu\/it-communications\/wp-json\/wp\/v2\/pages\/1983?panel=are-there-guidelines-for-the-use-of-signatures-and-from-addresses-in-oit-email-messages\">Link\n                                    to this item <span><\/span><\/a><\/p>\n                        <\/div>\n\n                    <\/li>\n                            <\/ul>\n            <\/div>\n<\/section><\/div><!-- c--component c--accordion -->\n\n    <\/section><!-- cc--component-container cc--section -->\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":992,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page-category":[],"class_list":["post-1983","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - 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