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Will the IT communications team draft email announcements for me?

We handle this on a case-by-case basis. In most cases, we discuss the general approach for an email with the service owner or other IT staff (i.e., the audience for the announcement, key messages, and so forth), and the service owner or team provides an initial draft. We then work with the team to revise that draft, finalize the message, and seek any approvals necessary.

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