{"id":785,"date":"2021-12-16T16:22:31","date_gmt":"2021-12-16T21:22:31","guid":{"rendered":"https:\/\/it.rutgers.edu\/enterprise-device-management\/?page_id=785"},"modified":"2026-06-11T14:45:37","modified_gmt":"2026-06-11T19:45:37","slug":"beyond-trust","status":"publish","type":"page","link":"https:\/\/it.rutgers.edu\/enterprise-device-management\/beyond-trust\/","title":{"rendered":"BeyondTrust (formerly Bomgar)"},"content":{"rendered":"    <section class=\"cc--component-container cc--hero-basic  hero-basic color-light-gray\">\n\n<div class=\"c--component c--hero-basic\">\n        \n<div class=\"outer-wrapper\">\n    <div class=\"inner-wrapper\">\n        <div class=\"text-container\">\n            <div class=\"text-wrapper\">\n\t\t\t\t<div class=\"f--field f--page-title \"><h1>BeyondTrust Remote Support<\/h1>\n\n<\/div><!-- f--field f--page-title -->\n\t\t\t\t<div class=\"f--field f--text \"><p style=\"text-align: left\">(formerly Bomgar)<\/p>\n<p>Support all of your devices from anywhere with robust remote control and screensharing, annotations, file sharing, and chat. No VPN or end-user admin rights are required.<\/p>\n<\/div><!-- f--field f--text -->\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<\/div><!-- c--component c--hero-basic -->\n\n    <\/section><!-- cc--component-container cc--section -->\n\n\n    <section class=\"cc--component-container cc--enhanced-cards  enhanced-cards color-white\">\n\n<div class=\"c--component c--enhanced-cards\">\n        \n\n\n\n\n\n    <div class=\"enhanced-cards-bg-img-container  color-white\" style=\"; background-size: cover; background-repeat: no-repeat; position: relative; z-index:1;\">\n\n        <div class=\"enhanced-cards\" style=\"grid-template-columns: repeat(2, minmax(0, 1fr));\">\n\n            <div class=\"title-description\">\n                \n                \n            <\/div>\n\n                                            <div class=\"before-title enhanced-card box-shadow color-white visual-content-none text-align-left\" style=\"align-items:start;\">\n                                                                \n                    \n                                        <div class=\"content-wrapper\" style=\"\">\n\n                                                    <div data-mh=\"c--enhanced-cards--title\" class=\"title-container\" style=\"justify-content: flex-start;\">\n                                                                                                                                                                        <h3>\n                                                                            Benefits                                                                    <\/h3>\n                            <\/div>\n                        \n                        \n\n                        <div class=\"content\" data-mh=\"c--enhanced-cards--content\" style=\"width:100%\">\n                            <ul>\n<li>Secure remote access and control<\/li>\n<li>Windows, Mac, Linux, Android, iOS and Chrome OS supported<\/li>\n<li>No VPN required<\/li>\n<\/ul>\n                        <\/div>\n\n                                            <\/div>\n\n                                    <\/div>\n                                            <div class=\"before-title enhanced-card box-shadow color-white visual-content-youtube text-align-center\" style=\"align-items:center;\">\n                                                                \n                                            <div class=\"youtube-container\" style=\"aspect-ratio: 16 \/ 9;\">\n                            <iframe src=\"https:\/\/www.youtube.com\/embed\/Xj_leeu3aYo?controls=0&#038;modestbranding=1\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" style=\"width: 100%; min-height: 250px; height: 100%\" allowfullscreen><\/iframe>\n                        <\/div>\n                    \n                                        <div class=\"content-wrapper\" style=\"padding: 32px;\">\n\n                        \n                        \n\n                        <div class=\"content\" data-mh=\"c--enhanced-cards--content\" style=\"width:100%\">\n                                                    <\/div>\n\n                                            <\/div>\n\n                                    <\/div>\n            \n            \n        <\/div>\n\n    <\/div>\n\n<\/div><!-- c--component c--enhanced-cards -->\n\n    <\/section><!-- cc--component-container cc--section -->\n\n\n    <section class=\"cc--component-container cc--enhanced-cards  enhanced-cards color-light-gray\">\n\n<div class=\"c--component c--enhanced-cards\">\n        \n\n\n\n\n\n    <div class=\"enhanced-cards-bg-img-container  color-light-gray\" style=\"; background-size: cover; background-repeat: no-repeat; position: relative; z-index:1;\">\n\n        <div class=\"enhanced-cards\" style=\"grid-template-columns: repeat(2, minmax(0, 1fr));\">\n\n            <div class=\"title-description\">\n                                    <h2 style=\"text-align: center;\">Help with BeyondTrust<\/h2>\n                \n                \n            <\/div>\n\n                                            <div class=\"before-title enhanced-card box-shadow color-white visual-content-none text-align-left\" style=\"align-items:start;\">\n                                                                \n                    \n                                        <div class=\"content-wrapper\" style=\"\">\n\n                                                    <div data-mh=\"c--enhanced-cards--title\" class=\"title-container\" style=\"justify-content: flex-start;\">\n                                                                                                                                                                        <h3>\n                                                                            Documentation                                                                    <\/h3>\n                            <\/div>\n                        \n                        \n\n                        <div class=\"content\" data-mh=\"c--enhanced-cards--content\" style=\"width:100%\">\n                            <ul>\n<li><a href=\"https:\/\/www.beyondtrust.com\/remote-support\" target=\"_blank\" rel=\"noopener\"><strong>Secure remote support software for desktop and mobile devices<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.beyondtrust.com\/docs\/remote-support\/index.htm\" target=\"_blank\" rel=\"noopener\"><strong>User guides and tutorials<\/strong><\/a><\/li>\n<\/ul>\n                        <\/div>\n\n                                            <\/div>\n\n                                    <\/div>\n                                            <div class=\"before-title enhanced-card box-shadow has-button color-white visual-content-none text-align-center\" style=\"align-items:center;\">\n                                                                \n                    \n                                        <div class=\"content-wrapper\" style=\"\">\n\n                                                    <div data-mh=\"c--enhanced-cards--title\" class=\"title-container\" style=\"justify-content: center;\">\n                                                                                                                                                                        <h3>\n                                                                            Getting started                                                                    <\/h3>\n                            <\/div>\n                        \n                        \n\n                        <div class=\"content\" data-mh=\"c--enhanced-cards--content\" style=\"width:100%\">\n                            <p>To implement BeyondTrust in your department, fill out the request form below (Bomgar Support Request). The Enterprise Device Management team will be in touch.<\/p>\n                        <\/div>\n\n                                            <\/div>\n\n                                                                    <a class=\"button\" href=\"https:\/\/ithelp.rutgers.edu\/sp?id=sc_cat_item&amp;sys_id=cb5aa104db7285105a54230bd3961902&amp;sysparm_category=e969ff461b3f1490f70e8556cc4bcb6a&amp;catalog_id=-1\" style=\"\" target=\"_blank\">View access request form<\/a>\n                                    <\/div>\n            \n            \n        <\/div>\n\n    <\/div>\n\n<\/div><!-- c--component c--enhanced-cards -->\n\n    <\/section><!-- cc--component-container cc--section -->\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":992,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page-category":[],"class_list":["post-785","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - 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