{"id":685,"date":"2021-09-22T14:51:46","date_gmt":"2021-09-22T19:51:46","guid":{"rendered":"https:\/\/it.rutgers.edu\/enterprise-device-management\/?page_id=685"},"modified":"2026-06-12T09:17:37","modified_gmt":"2026-06-12T14:17:37","slug":"kace","status":"publish","type":"page","link":"https:\/\/it.rutgers.edu\/enterprise-device-management\/kace\/","title":{"rendered":"KACE"},"content":{"rendered":"    <section class=\"cc--component-container cc--hero-basic  hero-basic color-light-gray\">\n\n<div class=\"c--component c--hero-basic\">\n        \n<div class=\"outer-wrapper\">\n    <div class=\"inner-wrapper\">\n        <div class=\"text-container\">\n            <div class=\"text-wrapper\">\n\t\t\t\t<div class=\"f--field f--page-title \"><h1>KACE<\/h1>\n\n<\/div><!-- f--field f--page-title -->\n\t\t\t\t<div class=\"f--field f--text \"><p>KACE is a centrally-funded service that is available to all university departments. Each department can obtain a secure and containerized KACE organization to help support and maintain Rutgers-owned equipment.<\/p>\n<\/div><!-- f--field f--text -->\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<\/div><!-- c--component c--hero-basic -->\n\n    <\/section><!-- cc--component-container cc--section -->\n\n\n    <section class=\"cc--component-container cc--enhanced-cards  enhanced-cards color-white\">\n\n<div class=\"c--component c--enhanced-cards\">\n        \n\n\n\n\n\n    <div class=\"enhanced-cards-bg-img-container  color-white\" style=\"; background-size: cover; background-repeat: no-repeat; position: relative; z-index:1;\">\n\n        <div class=\"enhanced-cards\" style=\"grid-template-columns: repeat(2, minmax(0, 1fr));\">\n\n            <div class=\"title-description\">\n                \n                \n            <\/div>\n\n                                            <div class=\"before-title enhanced-card box-shadow has-button color-white visual-content-none text-align-center\" style=\"align-items:center;\">\n                                                                \n                    \n                                        <div class=\"content-wrapper\" style=\"\">\n\n                                                    <div data-mh=\"c--enhanced-cards--title\" class=\"title-container\" style=\"justify-content: center;\">\n                                                                                                                                                                        <h3>\n                                                                            Using KACE                                                                    <\/h3>\n                            <\/div>\n                        \n                        \n\n                        <div class=\"content\" data-mh=\"c--enhanced-cards--content\" style=\"width:100%\">\n                            <ul>\n<li style=\"text-align: left\">KACE supports a wide range of operating systems.<\/li>\n<li style=\"text-align: left\">Each department is able to fully manage the implementation within their environment.<\/li>\n<li style=\"text-align: left\">KACE agent utilizes less than 2 percent of system resources.<\/li>\n<\/ul>\n                        <\/div>\n\n                                            <\/div>\n\n                                                                    <a class=\"button\" href=\"\/enterprise-device-management\/faqs\/kace-f-a-q\/\" style=\"\" target=\"_blank\">View KACE FAQ<\/a>\n                                    <\/div>\n                                            <div class=\"before-title enhanced-card box-shadow has-button color-white visual-content-none text-align-center\" style=\"align-items:center;\">\n                                                                \n                    \n                                        <div class=\"content-wrapper\" style=\"\">\n\n                                                    <div data-mh=\"c--enhanced-cards--title\" class=\"title-container\" style=\"justify-content: center;\">\n                                                                                                                                                                        <h3>\n                                                                            KACE Cloud\u2014video and tutorials                                                                    <\/h3>\n                            <\/div>\n                        \n                        \n\n                        <div class=\"content\" data-mh=\"c--enhanced-cards--content\" style=\"width:100%\">\n                            <p>View a brief walk-through of KACE Cloud Mobile Device Manager (MDM) and explore tutorials on how to set up and configure your KACE Cloud implementation.<\/p>\n                        <\/div>\n\n                                            <\/div>\n\n                                                                    <a class=\"button\" href=\"https:\/\/support.quest.com\/kace-cloud\/current\/videos\" style=\"\" target=\"_blank\">View KACE video tutorials<\/a>\n                                    <\/div>\n            \n            \n        <\/div>\n\n    <\/div>\n\n<\/div><!-- c--component c--enhanced-cards -->\n\n    <\/section><!-- cc--component-container cc--section -->\n\n\n    <section class=\"cc--component-container cc--enhanced-cards  enhanced-cards color-light-gray\">\n\n<div class=\"c--component c--enhanced-cards\">\n        \n\n\n\n\n\n    <div class=\"enhanced-cards-bg-img-container  color-light-gray\" style=\"; background-size: cover; background-repeat: no-repeat; position: relative; z-index:1;\">\n\n        <div class=\"enhanced-cards\" style=\"grid-template-columns: repeat(2, minmax(0, 1fr));\">\n\n            <div class=\"title-description\">\n                                    <h2 style=\"text-align: center;\">Help with KACE<\/h2>\n                \n                \n            <\/div>\n\n                                            <div class=\"before-title enhanced-card box-shadow color-white visual-content-none text-align-left\" style=\"align-items:start;\">\n                                                                \n                    \n                                        <div class=\"content-wrapper\" style=\"\">\n\n                                                    <div data-mh=\"c--enhanced-cards--title\" class=\"title-container\" style=\"justify-content: flex-start;\">\n                                                                                                                                                                        <h3>\n                                                                            KACE documentation                                                                    <\/h3>\n                            <\/div>\n                        \n                        \n\n                        <div class=\"content\" data-mh=\"c--enhanced-cards--content\" style=\"width:100%\">\n                            <ul>\n<li><a href=\"https:\/\/ithelp.rutgers.edu\/sp?id=kb_category&amp;kb_category=de49ee1d8737f01056be426d8bbb3527\" target=\"_blank\" rel=\"noopener\"><strong>KACE FAQ<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/support.quest.com\/kb\/4214197\/installing-the-agent-through-windows-group-policy\" target=\"_blank\" rel=\"noopener\"><strong>Active directory installation<\/strong><\/a><\/li>\n<li><a href=\"\/enterprise-device-management\/wp-content\/uploads\/sites\/10\/2021\/09\/K1000_11.0_AdminGuide_en-us.pdf\"><strong>KACE SMA 11.0 administration guide [PDF]<\/strong><\/a><\/li>\n<li><a href=\"\/enterprise-device-management\/wp-content\/uploads\/sites\/10\/2019\/03\/KACE-Agent-Provisioning.pdf\"><strong>Deployment through KACE (provisioning) [PDF]<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/ithelp.rutgers.edu\/sp?id=kb_article&amp;sysparm_article=KB0012577&amp;sys_kb_id=21165d5e1b37925060b5cbb2604bcb77&amp;spa=1\" target=\"_blank\" rel=\"noopener\"><strong>KACE (upgrading Windows version)<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.quest.com\/products\/kace-systems-management-appliance\/\" target=\"_blank\" rel=\"noopener\"><strong>Quest KACE Systems Management Appliance (SMA)<\/strong><\/a><\/li>\n<\/ul>\n                        <\/div>\n\n                                            <\/div>\n\n                                    <\/div>\n                                            <div class=\"before-title enhanced-card box-shadow has-button color-white visual-content-none text-align-center\" style=\"align-items:center;\">\n                                                                \n                    \n                                        <div class=\"content-wrapper\" style=\"\">\n\n                                                    <div data-mh=\"c--enhanced-cards--title\" class=\"title-container\" style=\"justify-content: center;\">\n                                                                                                                                                                        <h3>\n                                                                            Getting started                                                                    <\/h3>\n                            <\/div>\n                        \n                        \n\n                        <div class=\"content\" data-mh=\"c--enhanced-cards--content\" style=\"width:100%\">\n                            <p>To request a KACE organization, please fill out the request form below. The Enterprise Device Management team will set up the organization, schedule training, and provide assistance.<\/p>\n                        <\/div>\n\n                                            <\/div>\n\n                                                                    <a class=\"button\" href=\"https:\/\/ithelp.rutgers.edu\/sp?id=sc_cat_item&amp;sys_id=040373bc3bace6946a6ef78c24e45a64&amp;sysparm_category=e969ff461b3f1490f70e8556cc4bcb6a&amp;catalog_id=-1\" style=\"\" target=\"_blank\">View KACE request form<\/a>\n                                    <\/div>\n            \n            \n        <\/div>\n\n    <\/div>\n\n<\/div><!-- c--component c--enhanced-cards -->\n\n    <\/section><!-- cc--component-container cc--section -->\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":992,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page-category":[],"class_list":["post-685","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - 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