{"id":1112,"date":"2026-05-29T09:50:35","date_gmt":"2026-05-29T14:50:35","guid":{"rendered":"https:\/\/it.rutgers.edu\/cybersecurity-risk-management-program\/?page_id=1112"},"modified":"2026-07-31T15:15:53","modified_gmt":"2026-07-31T20:15:53","slug":"requesting-services","status":"publish","type":"page","link":"https:\/\/it.rutgers.edu\/cybersecurity-risk-management-program\/requesting-services\/","title":{"rendered":"Requesting services"},"content":{"rendered":"
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Requesting Cybersecurity Risk Management services<\/h2>\n \n
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Whether you\u2019re launching a new application, onboarding a vendor, or needing a quick security consultation, the Cybersecurity Risk Management team is ready to assist you. Engaging us early to help you make informed risk decisions and improve your security posture. Please reach out to us using ServiceNow.<\/p>\n <\/div>\n\n

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Please note: The Cybersecurity Risk Management Intake Form should be completed by a subject matter expert (SME) who understands the technical details requested throughout the questionnaire. If you are not familiar with the technical components, we strongly recommend that you coordinate with your department\u2019s technical lead or have them submit the form on your behalf to ensure accuracy and avoid delays in the assessment process.<\/p>\n <\/div>\n\n <\/div>\n\n

\n Submit a request for service<\/a>\n <\/div>\n \n<\/div>\n<\/div>\n\n <\/section>\n\n\n
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What to expect<\/h2>\n
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  • Service-Level Agreement (SLA)<\/strong> \u2013 Risk Assessments are typically completed within 7\u201320 business days<\/strong>, depending on the sensitivity of the data and the complexity of the assessment.<\/li>\n
  • Timely reviews<\/strong> \u2013 Submitting early ensures ample evaluation time and helps prevent downstream delays. We work hard to deliver a clear, actionable report within the SLA window.<\/li>\n<\/ul>\n <\/div>\n\n
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    Our role\u2014your decision<\/h2>\n

    The Cybersecurity Risk Management office evaluates risks in accordance with Rutgers\u2019 information classification policies and regulatory requirements. We provide risk-based intelligence<\/strong> to help business units make informed decisions. The choice to proceed\u2014and any remaining risk associated with it\u2014always rests with you.<\/p>\n

    Once your request is in our queue, we will confirm the details, assign the appropriate risk specialists, and outline the following steps, allowing you to remain focused on your project while we protect the university\u2019s data and systems.<\/p>\n <\/div>\n\n <\/div>\n\n \n<\/div>\n<\/div>\n\n <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":992,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page-category":[],"class_list":["post-1112","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nRequesting services - Cybersecurity Risk Management Program<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/it.rutgers.edu\/cybersecurity-risk-management-program\/requesting-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Requesting services - 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