{"id":718,"date":"2020-10-07T11:35:53","date_gmt":"2020-10-07T16:35:53","guid":{"rendered":"https:\/\/it.rutgers.edu\/cloud-services\/?page_id=718"},"modified":"2026-06-12T11:08:34","modified_gmt":"2026-06-12T16:08:34","slug":"get-cloud-support","status":"publish","type":"page","link":"https:\/\/it.rutgers.edu\/cloud-services\/get-cloud-support\/","title":{"rendered":"Get cloud support"},"content":{"rendered":"    <section class=\"cc--component-container cc--hero-basic  hero-basic color-light-gray\">\n\n<div class=\"c--component c--hero-basic\">\n        \n<div class=\"outer-wrapper\">\n    <div class=\"inner-wrapper\">\n        <div class=\"text-container\">\n            <div class=\"text-wrapper\">\n\t\t\t\t<div class=\"f--field f--page-title \"><h1>Cloud services<\/h1>\n\n<\/div><!-- f--field f--page-title -->\n\t\t\t\t<div class=\"f--field f--text \"><\/div><!-- f--field f--text -->\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<\/div><!-- c--component c--hero-basic -->\n\n    <\/section><!-- cc--component-container cc--section -->\n\n\n    <section class=\"cc--component-container cc--descriptive-links  descriptive-links color-white\">\n\n<div class=\"c--component c--descriptive-links\">\n        \n\n<div class=\"inner-wrapper\">\n    <div class=\"text-container\">\n\t\t<div class=\"f--field f--section-title \"><h2>\n            Get cloud services support    <\/h2>\n<\/div><!-- f--field f--section-title -->\n<div class=\"f--field f--description \"><p>Email the cloud services team below, based on your service provider. The message will go to both the Rutgers cloud team and vendor account team. Depending on the issue, either the Rutgers cloud team or vendor will provide support.<\/p>\n<\/div><!-- f--field f--description -->\n    <\/div>\n\t        <ul class=\"cta-link-list\">\n\t\t\t                <li class=\"cta-link\">\n\t\t\t\t\t<div class=\"f--field f--link \">\n<a\n        class=\"button\"\n\t        href=\"mailto:aws-team@oit.rutgers.edu\"\n\t\t\t\t\t>Email Amazon Web Services team at aws-team@oit.rutgers.edu<\/a>\n\n<\/div><!-- f--field f--link -->\n                <\/li>\n\t\t\t                <li class=\"cta-link\">\n\t\t\t\t\t<div class=\"f--field f--link \">\n<a\n        class=\"button\"\n\t        href=\"mailto:gcp-team@oit.rutgers.edu\"\n\t\t\t\t\t>Email Google Cloud Platform team at gcp-team@oit.rutgers.edu<\/a>\n\n<\/div><!-- f--field f--link -->\n                <\/li>\n\t\t\t                <li class=\"cta-link\">\n\t\t\t\t\t<div class=\"f--field f--link \">\n<a\n        class=\"button\"\n\t        href=\"mailto:azure-team@oit.rutgers.edu\"\n\t\t\t\t\t>Email Microsoft Azure team at azure-team@oit.rutgers.edu<\/a>\n\n<\/div><!-- f--field f--link -->\n                <\/li>\n\t\t\t        <\/ul>\n\t<\/div>\n<\/div><!-- c--component c--descriptive-links -->\n\n    <\/section><!-- cc--component-container cc--section -->\n\n\n    <section class=\"cc--component-container cc--enhanced-cards  enhanced-cards color-light-gray\">\n\n<div class=\"c--component c--enhanced-cards\">\n        \n\n\n\n\n\n    <div class=\"enhanced-cards-bg-img-container  color-light-gray\" style=\"; background-size: cover; background-repeat: no-repeat; position: relative; z-index:1;\">\n\n        <div class=\"enhanced-cards\" style=\"grid-template-columns: repeat(2, minmax(0, 1fr));\">\n\n            <div class=\"title-description\">\n                \n                \n            <\/div>\n\n                                            <div class=\"before-title enhanced-card box-shadow has-button color-white visual-content-none text-align-center\" style=\"align-items:center;\">\n                                                                \n                    \n                                        <div class=\"content-wrapper\" style=\"\">\n\n                                                    <div data-mh=\"c--enhanced-cards--title\" class=\"title-container\" style=\"justify-content: center;\">\n                                                                                                                                                                        <h3>\n                                                                            Questions?                                                                    <\/h3>\n                            <\/div>\n                        \n                        \n\n                        <div class=\"content\" data-mh=\"c--enhanced-cards--content\" style=\"width:100%\">\n                            <p>For general questions, email the Rutgers cloud team at <a href=\"mailto:ru-cloud-team@oit.rutgers.edu\">ru-cloud-team@oit.rutgers.edu<\/a>.<\/p>\n                        <\/div>\n\n                                            <\/div>\n\n                                                                    <a class=\"button\" href=\"mailto:ru-cloud-team@oit.rutgers.edu\" style=\"\" target=\"_self\">Email the cloud services team<\/a>\n                                    <\/div>\n                                            <div class=\"before-title enhanced-card box-shadow has-button color-white visual-content-none text-align-center\" style=\"align-items:center;\">\n                                                                \n                    \n                                        <div class=\"content-wrapper\" style=\"\">\n\n                                                    <div data-mh=\"c--enhanced-cards--title\" class=\"title-container\" style=\"justify-content: center;\">\n                                                                                                                                                                        <h3>\n                                                                            Just getting started?                                                                    <\/h3>\n                            <\/div>\n                        \n                        \n\n                        <div class=\"content\" data-mh=\"c--enhanced-cards--content\" style=\"width:100%\">\n                            <p>If you are just getting started and need assistance, complete the following form to request cloud information.<\/p>\n                        <\/div>\n\n                                            <\/div>\n\n                                                                    <a class=\"button\" href=\"https:\/\/oitforms.rutgers.edu\/cloud_support\" style=\"\" target=\"_self\">View the cloud services information form<\/a>\n                                    <\/div>\n            \n            \n        <\/div>\n\n    <\/div>\n\n<\/div><!-- c--component c--enhanced-cards -->\n\n    <\/section><!-- cc--component-container cc--section -->\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":992,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page-category":[],"class_list":["post-718","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Get cloud support - Cloud Services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/it.rutgers.edu\/cloud-services\/get-cloud-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" 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