{"id":845,"date":"2023-01-11T13:06:50","date_gmt":"2023-01-11T18:06:50","guid":{"rendered":"https:\/\/it.rutgers.edu\/camden\/?page_id=845"},"modified":"2025-05-14T13:17:58","modified_gmt":"2025-05-14T18:17:58","slug":"ru-camden-it-help-desk","status":"publish","type":"page","link":"https:\/\/it.rutgers.edu\/camden\/ru-camden-it-help-desk\/","title":{"rendered":"RU-Camden IT Help Desk"},"content":{"rendered":"
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RU-Camden IT Help Desk<\/h1>\n\n<\/div>\n

The RU-Camden IT Help Desk is dedicated to providing prompt, courteous, and effective service to the Rutgers-Camden campus. Experienced student consultants troubleshoot all aspects of supported desktop computing, seven days a week during the semester and during regular University business hours between semesters.<\/p>\n

The walk-in service has been suspended until further notice.<\/strong><\/p>\n<\/div>\n

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\n Location <\/h3>\n <\/div>\n \n
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Paul Robeson Library
\n300 North 4th Street
\nCamden, NJ 08102<\/p>\n <\/div>\n\n <\/div>\n\n View on map<\/a>\n <\/div>\n

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\n Contact <\/h3>\n <\/div>\n \n
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Call<\/strong>:\u00a0856-225-6274<\/a><\/p>\n

Email<\/strong>:\u00a0help@camden.rutgers.edu<\/a><\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n

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Help desk hours<\/h3>\n \n \n \n \n <\/colgroup>\n \n\n \n\n \n \n \n \n \n \n \n
Days<\/th>Hours<\/th><\/tr>\n<\/thead>\n
Sunday<\/td>12:00 PM to 10:00 PM<\/td> <\/tr>\n
Monday<\/td>7:00 AM to 10:00 PM<\/td> <\/tr>\n
Tuesday<\/td>7:00 AM to 10:00 PM<\/td> <\/tr>\n
Wednesday<\/td>7:00 AM to 10:00 PM<\/td> <\/tr>\n
Thursday<\/td>7:00 AM to 10:00 PM<\/td> <\/tr>\n
Friday<\/td>7:00 AM to 5:00 PM<\/td> <\/tr>\n
Saturday<\/td>9:00 AM to 5:00 PM<\/td> <\/tr>\n <\/tbody>\n <\/table>\n \n \n \n<\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n
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\n Video tutorial spotlight <\/h3>\n <\/div>\n \n \n\n
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Top Questions<\/h2>\n \n \n <\/div>\n\n
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\n Email <\/h3>\n <\/div>\n \n \n\n
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Where can I learn how to get started with Rutgers Connect?<\/a>
\nHow can I set up Outlook or another email application for Rutgers Connect?
\n<\/a>How do I access my ScarletMail account?<\/a><\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n

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\n NetID and passwords <\/h3>\n <\/div>\n \n \n\n
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How do I activate my NetID?<\/a>
\nHow do I update or reset my NetID?<\/a>
\nHow do I set up two-step login (two-factor authentication with Duo)?<\/a><\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n

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\n Getting online <\/h3>\n <\/div>\n \n \n\n
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What are the wireless network options at Rutgers?<\/a>
\nHow do I connect my phone or computer to WiFi?<\/a>
\nHow do I print on my campus?
\n<\/a>How do I connect my devices in my residence hall?<\/a><\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n

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\n Free downloads and services <\/h3>\n <\/div>\n \n \n\n
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What are the ways I can use Box file storage?
\n<\/a>What are the ways I can use Webex videoconferencing?<\/a>
\nHow can I download Microsoft Office for free?<\/a>
\nHow can I access LinkedIn Learning (Lynda.com) video tutorials?<\/a><\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n \n \n <\/div>\n\n <\/div>\n\n<\/div>\n\n <\/section>\n\n\n

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\n kite+key <\/h3>\n <\/div>\n \n \n\n
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The Rutgers Tech Store, kite+key, provides the resources for all your technology needs.<\/p>\n <\/div>\n\n <\/div>\n\n Go to store<\/a>\n <\/div>\n

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\n Employment <\/h3>\n <\/div>\n \n \n\n
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Find out more about becoming a lab consultant at RU-Camden IT<\/p>\n <\/div>\n\n <\/div>\n\n Learn more<\/a>\n <\/div>\n

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\n Software <\/h3>\n <\/div>\n \n \n\n
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Rutgers offers various discounted and licensed software for faculty, staff, and students.<\/p>\n <\/div>\n\n <\/div>\n\n See software<\/a>\n <\/div>\n \n \n <\/div>\n\n <\/div>\n\n<\/div>\n\n <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":992,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page-category":[],"class_list":["post-845","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nRU-Camden IT Help Desk - RU\u2013Camden IT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/it.rutgers.edu\/camden\/ru-camden-it-help-desk\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RU-Camden IT Help Desk - RU\u2013Camden IT\" \/>\n<meta property=\"og:url\" content=\"https:\/\/it.rutgers.edu\/camden\/ru-camden-it-help-desk\/\" \/>\n<meta property=\"og:site_name\" content=\"RU\u2013Camden IT\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-14T18:17:58+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/it.rutgers.edu\\\/camden\\\/ru-camden-it-help-desk\\\/\",\"url\":\"https:\\\/\\\/it.rutgers.edu\\\/camden\\\/ru-camden-it-help-desk\\\/\",\"name\":\"RU-Camden IT Help Desk - 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