Resolved

The issue with NetID logins has been resolved. The root cause was traced to a performance issue related to a software change for managing groups of users. If you have issues with NetID logins, please contact the OIT Help Desk.

Monitoring

Users should not be experiencing NetID login issues for now. OIT staff continue to monitor the situation and analyze the root cause of the issue. If you have issues with NetID logins, please contact the OIT Help Desk

Update

The issue with NetID logins appears to have resurfaced. Users may experience problems logging in to some IT services with NetIDs. OIT is investigating.

Resolved

The issues with logging into various services with NetIDs have been resolved. OIT will continue to monitor.

Update

Users are again reporting issues logging in to some services with NetIDs. OIT is working to fix these issues.

Resolved

The issue appears to be resolved. OIT will continue to monitor the situation.

Investigating

The Office of Information Technology Help Desk is receiving reports of users having issues logging in to netid.rutgers.edu and my.rutgers.edu. Some users report success with logging in after multiple attempts. OIT is investigating the issue.