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May 14, 2021 Resolved

Issues with Kaltura services in Canvas

Resolved

May 14, 2021 4:57 pm

Kaltura is reporting that the issues have been resolved, and services are now operating normally. Please follow Kaltura status for additional updates

Identified

May 14, 2021 1:05 pm

Video playback in Kaltura Mediaspace and Kaltura in Canvas is currently unavailable.  At this time, users will not be able to:

  • Play content via mediaspace.rutgers.edu
  • Play Kaltura content embedded on Canvas pages, assignments, or posted as links
  • Complete Kaltura in-video quizzes
  • Play content in My Media and Media Gallery in their Canvas courses.

We are currently working to resolve this issue and will provide updates as they become available. Please follow Kaltura Status for the latest updates.




If you are experiencing any issues not listed here, please contact the OIT Help Desk at 848-445-HELP (4357) or send a message to help@oit.rutgers.edu.

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